Acuity SchedulingReviews of acuityscheduling.com

Response from Acuity SchedulingJun 26, 2026

Thank you for being a loyal user with us for almost 6 years. We completely understand how frustrating it is to hit a roadblock when trying to get your Google Calendar synced up, and we regret the delay in getting back to you. Because it has been a little while since you posted this, we want to make sure you and your team are taken care of. If you still need a hand getting this connection configured properly, please reach out to us directly, so we can look at your setup and guide you through it step-by-step: https://sqsp.link/JSSld8

Response from Acuity SchedulingJun 26, 2026

We appreciate your feedback! It's great to hear that you liked the flexibility of using Acuity independently, though we’re sorry the pricing capabilities and design options fell short. Thank you for taking the time to outline your experience and help us improve!

Response from Acuity SchedulingJun 26, 2026

Thank you so much for this wonderful review! We are absolutely thrilled to hear that Acuity has been making your team's scheduling a breeze for so many years. We truly appreciate your long-term support, and we are so glad to have you and your team with us. Cheers to many more years of seamless scheduling! 💙

Response from Acuity SchedulingJun 26, 2026

Thank you for taking the time to share such detailed feedback with us. We have gone ahead and sent an email directly to you so we can connect, hear more about your experience, and look into how we can provide support!

Response from Acuity SchedulingJun 26, 2026

Thank you for your feedback, and we regret the delay in getting back to you. We completely understand wanting phone support when you need immediate help. We focus on online channels, including Live Chat, because reviewing your account securely and seeing screenshots helps us find solutions much faster than over a call. Since it has been a little while since you posted, if you still need assistance you can click the chat icon in the bottom right for live support when visiting our Help Center here: https://sqsp.link/JSSld8

Response from Acuity SchedulingJun 26, 2026

Thank you for sharing your feedback! We love hearing how different teams use Acuity. While appointment titles are locked to the specific appointment type name, admins absolutely have the power to override blocked time and limits. You can read more about that here: https://sqsp.link/jvLfJm If you need a hand with these workflows, we’re always here to help: https://sqsp.link/JSSld8

Response from Acuity SchedulingJun 26, 2026

Hi Ester, thank you for taking the time to write a review of Acuity Scheduling and for sharing this detailed feedback. We understand how important it is to have the opportunity to offer variable pricing and to navigate the platform effortlessly, with your business. We can certainly note this feedback and the feature request, with the development team on your behalf. If you have any further questions or feature requests, you are welcome to reach out to our support team here: https://sqsp.link/ShoWf6.

Response from Acuity SchedulingJun 26, 2026

Hi there, thank you for taking the time to leave a review of Acuity Scheduling, it is greatly appreciated. We're glad to hear that you're enjoying several of Acuity's features. Thank you for also sharing your experience with our support team. Our team reached out to assist, and we'd still love the chance to help. You can reply directly to the email we sent, or contact us at https://sqsp.link/ShoWf6, we’re happy to look into this further.