AdobeReviews of acrobat.adobe.com

Very poor sign experience. Wish I would have read this prior to signing up!! I was so confused with everything. Could not actually save any file as a PDF!! Incredibly frustrating. No support at all. The AI support made me more frustrated. A very, very bad experience. Avoid this !!!!!

The app was not functioning well and i struggled with simple features. I only used it once, and it seems i subscribed to their services where i was charged a considerable amount of money. I claimed this to the Customer Service and they kindly agreed with refunding the charges. This was in May, and is now August and I still have not have their full refund in my account despite having this confirmed by them. Ok'is tool, very poor customer service

Caractéristique des sociétés américaines, sur un abonnement annuel mensualisé, vous ne pouvez mettre un terme à votre contrat sans frais. Soit 50% du solde en pénalité. De nombreuses solutions gratuites existent ! Prenez le temps de chercher…

haha useless company.. i did some edits on a pdf in microsoft edge, but when i print the doc, the edits would not appear. So I thought surely if i print to pdf and then open in Adobe, then print, i will get a print with my comments on the pdf.. but no , just as useless, just the virgin document. I then opened the edge doc in Adobe, printed to pdf in Adobe, then printed, same problem, no comments on the print, USELESS. And AI is supposed to take over soon..

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Absolutely abysmal customer service and product. I've been trying for months to contact them and can't get past the "Chatbot"......The features I'm paying for in the android app aren't working and no one at Adobe seems remotely interested. Finally received an email offering resolution the other day. The agent needed certain information regarding android software version and description of problem etc....when I replied the mail bounced back as "Email address not in use"......honestly...these people couldn't run a bath. I've now had enough and have cancelled my subscription.....Adobe will fleece me no longer!

All the agents sitting in India, leaving the conversation without resolving the issue, even the sales manager named Pallavi, didn’t bother to address my issue and left the conversation. My query was very simple, I sent them a file and asked them check why e signature is not getting saved on this file, none of the agents resolved the issue, extremely disgusting customer service. Minute 10 stars for such a pathetic customer service.

Adobe Acrobat is not intuitive and the tools are too difficult to find. Acrobat was once very powerful in 7 clicks but now it takes 120 clicks to do the same work then it takes another 20 clicks to save your work outside of their cloud. If you have an old license for acrobat keep that if you need a new pdf tool look elsewhere because this product is dying a horrible death, and it will make you suffer.