After using PSE for 4 years an error developed where I could not access it. Four days later, 7 referrals and (finally) a remote access later it was finally sorted.
Their support is an absolute joke. Four attempted "support" sessions ended with the Agent disconnecting and claiming the problem was resolved. In an age where AI is threatening apps like Photoshop you'd think they'd be at least a little customer focused. Very poor effort.
RE
RealEyesRealizeRealLies
Bad karma... ;[
Paywalled to edit a PDF, and hidden so time is wasted making you inclined to purchase or sign up for the trial after you made all the edits. A basic human need, now costs money. Even if they're broke and using this simply to edit their resume so they can find better employment to help pay for healthcare costs from a disease that is slowly killing their own mother; the people at the top with pockets filled to the sky still decide they needed to get a share of whatever change we have left.
TT
Trolly T.
I’ve used Adobe Acrobat for many years now!
I’ve used Adobe Acrobat for years, and it’s infuriating. In the United States, they’ve completely cornered the PDF market, so if you want your documents to work reliably, you’re forced to pay whatever they demand. Alternatives exist, but they always fall short in ways that push you right back into Acrobat’s grasp, as if to remind you that freedom is an illusion. Every basic tool is tucked behind a subscription tier, so editing text, combining files, or converting formats turns into a constant negotiation for access to what should be standard functionality.
And even after paying for every feature, the software is still a nightmare. It freezes, glitches, and routinely hangs with the dreaded “is not responding,” turning what should be a 20-minute task into hours of waiting, clicking, and staring at a frozen screen. Acrobat might look powerful on paper, but in practice it’s bloated, unstable, and exhausting. Their dominance ensures we’re all trapped in an empire that prioritizes control and revenue over usability, and every interaction reminds you that the only thing more relentless than their pricing is their software’s inability to actually do what it promises.
PC
Paul C.
Don't Bother its Hangs saying not responding for way to much time during use!
Ideas are great, layout is great. Use for large files is useless. The best part is when it hangs and says "not responding"! Gives me time to make a cup of tea!
IK
Ilaya K.
the absolute worst
the absolute worst, slowest file editor that could exist
**** your ai integration that makes editing a simple TEXT pdf file a 5 hour task.
MF
Mark F.
Never used the Adobe material because…there is no support.
Never used the Adobe material because it would not load on my MAC. They charged my $19.99 for DEC and JAN. Their phone support cannot find my order. I said yes, there is nothing here. Please give me my money back. Spent two hours calling and re-calling. They hung up on me. Customer Service cannot help. I guess Adobe is going out of business.
AG
Agency
Pop Up master like a ad page
Pop Up master. I dont know why they like to make like a adpage: new product, premium product, search summarizer what never use...so on, but for pdf there are better staff now on the market. Thanks for good. Looking after before install this.