Peg R.
Very fast delivery
Very fast delivery. Solid item, can't wait to do some panos with it.
Response from AcratechSep 23, 2020
Thank you Peg! We would love to see your work. Happy shooting. Acratech
Acratech manufactures ball heads and other fine photography accessories in Southern California. We blended our passion for outdoor photography with our experience in manufacturing design to produce products that are strong, lightweight and versatile. Our products are engineered for nature, landscape, travel and wildlife photography. Wander farther, explore longer and create more!
Acratech (acratech.net) has 436 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 403 reviews with 5 stars · Clear filters
Peg R.
Very fast delivery. Solid item, can't wait to do some panos with it.
Response from AcratechSep 23, 2020
Thank you Peg! We would love to see your work. Happy shooting. Acratech
Stelios
Needed to lighten my tripod overall weight upgrade my Manfrotto MVH500AH which I use for landscape and pano work to the Acratech Panoramic Head. This head is half the weight of the Manfrotto and does not move or sag under the camera and lens weight when locked in place. The workmanship on the head is excellent. When stock became available for this popular head I placed my order and received it 2 days later. Excellent customer service and I am very happy in choosing this head from Acratech.
Response from AcratechSep 15, 2020
Thank you Stelios for taking the time to share your experience with others. All of us at Acratech appreciate the stellar review.
Mark
Staff at Acratech were proactive in reaching out to me when the item I ordered was not immediately available due to Covid-related production delays. We worked together to identify a substitute, which was shipped out and received without delay. And, they promptly refunded the price differential between the two items. The ball head was well made and performed exactly as expected. Well done all around.
Response from AcratechSep 14, 2020
Thank you so much for the detailed review. We are doing our best during these difficult times to keep up with production. Keeping our customers' best interest in mind is a given at any time. Please be safe and stay well.
James T.
Great company and, oh yeah, makers of the best ball heads on the market. I have 3 of them. Over the years I have called the company with questions and always am put through to Scott or his wife. This company should be a model for how to run a small business.
Response from AcratechSep 14, 2020
Thank you so much! Our business model is to run our business and take care of customers the way we want to be treated. Very simple and always a pleasure.
Terrel A.
Good product. Switched from a ball head. Precise and accurate. Great customer service. Would highly recommend,
Response from AcratechNov 18, 2020
Thank you Terrel. We appreciate your support.
Michael
Scott and Abe provided excellent pre-sales help and post-sales support, in addition to the design and manufacture of a world class pan head and custom clamp. 10/10 in all metrics.
Response from AcratechAug 24, 2020
Hi Michael, Thank you so much, from all of us at Acratech. We all do our best to provide the best products, support, and service in our industry.
Stanley C.
Great Products and easy to order.
Response from AcratechAug 18, 2020
Thank you Stanley. We appreciate the review. From all of us at Acratech.
Michael K.
Everything that I have gotten from Acratech has been high quality and that is why I continue to buy from them. This time I bought an "L" bracket and a leveling base that is absolutely great for the panoramas I like to shoot. I did a 14 shot pano last weekend that I didn't have to crop at all because it all lined up perfectly! I used the "L" bracket to take tall double stack Milky Way panoramas, to get the entire arch, and it performed as expected. I also used it on two different cameras and the adjustable portion made it very easy to use the cable release on both styles.
Response from AcratechAug 13, 2020
Hi Michael, It sounds like you are the perfect candidate for our universal L. The price seems high until you factor in the cost of having to buy 3 different brackets and possibly more in the future. It is also a big plus to be able to remove it and use only the camera plate, as L brackets tend to add bulk to your camera. Many thanks from all of us at Acratech!