Acratech manufactures ball heads and other fine photography accessories in Southern California. We blended our passion for outdoor photography with our experience in manufacturing design to produce products that are strong, lightweight and versatile. Our products are engineered for nature, landscape, travel and wildlife photography. Wander farther, explore longer and create more!
Acratech (acratech.net) has 436 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Claim this listingAudio & Visual · Marina Del Rey, California
Excellent
Audio & Visual · Temecula, California
Excellent
Audio & Visual · California, California
Excellent
Audio & Visual · San Diego, California
Excellent
Showing 403 reviews with 5 stars · Clear filters
Steven
The Acratech product quality is only surpassed by their exceptional customer service!
Response from AcratechDec 30, 2020
Thank you so much. We do our best to offer service that is on par with our product. Take care and be well. Patty
Richard D.
I purchased a GP Ballhead from Acratech a few years ago and through Texas heat and an Alaskan winter it has performed without fail, day after day and time after time. This December I added a couple lens plates. The plates perfectly fit, as expected, but also, the service was exceptional, especially in this blame Covid for delays world we are living in. When a company readily communicates with their customers both through their website and more importantly by phone, and is able to process and ship within hours on even small orders, I believe they are a company worth supporting. The products are superior in quality and design and their customer service, at least in my contacts with them, have been what others should be. And supporting American manufacturing makes it even better.
Response from AcratechDec 30, 2020
Thank you so much. Did you see the video on our website? We did some tests and actually froze one in a block of solid ice, chipped it out and it still works great. I think we will need to come up with some kind of heat test to try out. This December was a tough month for shipping ever since the Covid vaccines started shipping but FedEx still managed to get our orders delivered like champs. Kudos to them and to the other carriers for getting the much-needed vaccines distributed to help save lives. Thank you for the awesome review, we are truly grateful for your support. Sincerely, Patty
Joe S.
Wonderful product and wonderful service I couldn't ask for anything better!
Response from AcratechDec 30, 2020
Thank you Joe. We couldn't do it without customers like you. Take care and be well. Acratech
Juan B.
Fantastic!!!
Response from AcratechDec 30, 2020
Thank you Juan. From all of us at Actatech!
Dale A.
Great design, engineering and manufacturing. I use this as my tripod head for all still and even some video shooting. Because I also shoot video I have a leveling bowl on my tripod so I simply level the LLH then only have to worry about pan/tilt while never having to re-level when I change some part of the composition. I do wish the leveling bubble wasn't so hyper sensitive but I may just need to get used to it. Overall, it's a great product!
Response from AcratechDec 17, 2020
Hi Dale, Thanks for the awesome review. We realize that our levels are a bit more sensitive than most but you do get used to them. Take care, stay safe and be well. From all of us at Acratech!
Rob
Great product and top notch customer service.
Response from AcratechDec 30, 2020
Hi Rob, We are deeply thankful for your support. Acratech
Peter
Very nice. Well built yet light. Operates smoothly. Locks tight. Looks very cool too.
Response from AcratechDec 9, 2020
Hi Peter, Thank you so much, we are deeply grateful for our awesome customers. Sincerely, Acratech
Ron C.
The shopping experience was easy and the service was great. It was shipped in a timely manner and the ballhead exceeded my expectations. I would buy this again even if it is a little pricey. Well worth the money.
Response from AcratechDec 9, 2020
Hi Ron, We are all very grateful for your support. Thanks from all of us at Acratech!