ACO Vacation HomesReviews of acovacationhomes.com

Please do not rent from these people they are incompetent the pictures on their website do not look like the inside of the home the house was old markings all over the walls carpet was filthy stained Shower certain had Mildew towel racks broken AC broken my 3 night there took them 12 hour to come out and repair it so spent all day and most of the night in the heat. I spoke to management about something my child left behind 3 day after checking out and there still waiting on a cleaning report stated it wasn’t there responsibility. I stated that I still have a family member in Florida willing to pick it up for me but they don’t care.

I would not recommend Acovacationhomes.com to anyone! We stayed at 947 Emerald Green Ct., KISSIMMEE, FLORIDA, 34746 Resort Community: Crystal Soon as we went into the kitchen, roaches were everywhere! We complained the whole time and the owners did nothing about it!! I have videos I’m going to post all over social media until they give us our money back! Booking name zina Jenkins

They will rip you off and ruin your vacation. Do not rent from this horrible company as both occasions have left us with issues and the last one with a major issue and basically theft of our money. We rented a home for 8 days and when we arrived the pool was broken, day 1, it wasn’t able to be used. We paid $225 to heat the unusable pool and they would not refund our money. We were ripped off as we paid to have a pool and they wouldn’t relocate us either. This is the bottom of the barrel rental agency and hire staff as such. Do yourself a favor and save yourself the aggravation and rent from someplace else or have your vacation ruined.

If I could give a negative star review, I definitely would. The property has potential but the management company did not take care of the gross mess we were left with. They required us to sign a contract stating no parties but the house looked like a "frat" house (sorry to the fraternities but I think many will understand the reference). The floors were absolutely disgusting (tan carpet with stains throughout). The cleaning crew neglected the simplest task like wiping hand rails (heard of COVID?)... cleaning dishes, vacuuming, sweeping the floor, kool aid puddles in the fridge, moldy shower curtains and SO MUCH MORE...SADLY. There were streamers, water bottles, stained bedding, not enough towels (none for the pool and we were left with 8 towels for the family), and the icing on the cake was the pair of dirty underwear and shorts (not mine!) under the bed. In addition, the AC was broken. My saga continues....there are no necessities at the house (no dishwasher tabs or liquid, no garbage bags, no paper towels, and only 5 1/2 rolls of the worst toilet paper), the air hockey table has multiple cords spliced together - the outlet is burnt (total fire hazard) and the door knobs fall off throughout. They dont have a number where anyone answers the phone. The first day they replied to the texts and sent maintenance out to repair the AC and cleaning people to evaluate the filth. They fixed the AC and picked up the trash throughout. The need for cleaning remained, as did someone else's undies under my bed. On day 2, a person came over to ask if we needed cleaning with a one-year-old in tow. We said that she could not clean with a baby because we were not babysitting....and now we have have reached out numerous times throughout today and they have not responded or addressed a single issue. The company that owns this rental unit is crap! DO NOT GIVE THEM YOUR MONEY! FIND A DIFFERENT PROPERTY. THIS IS THE WORST EXPERIENCE I HAVE EVER HAD!9