Naomi R G.
ACO and Management Crooks
The house was amazing! But the company, the company is full of bull! ACO is bullsh*t. They couldn't find nothing else to charge us for so they charge me for things that I reported and they told me they will let their maintenance department know. They charged me $120 for stains on towels and hand rags. Normal wear and tear at that. I reported every issue within 24 hours. One of them being one of the refrigeratory wasn't working properly causing me to loose hundreds of dollars in meats and seafood and they don't want to compensate me for my loss. The answer to why they don't want to compensate me was because its two refrigerators in the house. It was 21 of us on vacations so both refrigerators were being occupied. Then when I asked for management they told me the only way I can speak with management is through a representative.. Really??