AC InfinityPioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
AC Infinity (acinfinity.com) has 544 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Factory Equipment · Rohnert Park, California
Excellent
Factory Equipment · Palmdale, California
Excellent
Factory Equipment · San Luis Obispo, California
Excellent
Factory Equipment · Lake Forest, California
Great
544 approved reviews, newest moderated first
Jon W.
Made the claim on Friday the 6th of December 2024 and received the response today Monday the 9th of December 2024. Was satisfied that the warranty of the product was upheld and that I did not need to submit any more evidence. Also, both fans that I purchased in the original order are being covered through the warranty! Thank you for the prompt and truthful service. Will definitely do business with you all again.
Shawn D.
As always the customer service is excellent. Amazing products as well.
Dabu
Normally great experience but my last order was shipped to Nuremberg instead of Munich and AC Infinity did nothing since 3 months to help with theblost parcel. I purchased via PayPal and filed a case which I missed to escalate (wasnt aware). After calling PayPal they said it is a pitty, the issue is clear and AC Infinity owes me my 205$ but they cant help me anymore because I didnt escalate. AC Infinity in meanwhile keeps telling me that they nees to wait for UPS to resolve... Shipping was >70$ and I am aware that probably UPS messed up but I cant get in touch with them as AC Infinity is their contractor and can only get in touch. Now I am stuck with no items and no refund = Lost customer.
Larry
This company has a very quick response time to a problem or question . They are sympathetic and knowledgeable about their products . A C Infinity have quality products and they stand behind them . Great company !
Dillon K.
worst zippers in the grow tent game, will get caught on interior flap, the design of the flap is meant to keep light out but it doesnt even do that, so it just gets the zipper stuck, rebranded china made garbage.
john H.
Vanessa thank you. UPS lost package. I called customer service and got Vanessa and took care of it. Got package in 4 days sooner than it was to be here. They were really interested in your problem and how to solve it. Again thank you for all your help.
Frank M.
Customer service was great engaging in communications to determine a warranty replacement.
Amir
Extremely professional with super high costumer service, had some problems with their products and they respond super fast everytime with possible solutions and if that doesn't work they send new replacements without hassle. This company is the best, thanks again Paola!