AC InfinityReviews of acinfinity.com

I love AC Infinity products I will not use anything else in the customer service has always been so helpful troubleshooting any issues and promptly taking care of any problems thank you all so much

This company does everything great from the products to the community to warranties truly love ACI!!!!

Everyone that helped me with my product was very pleasant and knowledgeable! I had my entire replacement order completed and put out for shipment from the AC Infinity company in THE SAME DAY. Im so very thankful!

Trying to solve the problem in every possible way. Quick respond times.

I've been using AC Infinity products in my grow tent for a while now and they're the best. My CloudRay Oscillating fan stopped oscillating and I contacted AC Infinity about my warranty not remembering that I purchased it back in 2022..it's been a very awesome reliable fan. My warranty had expired 😬 but Gabe and the incredible folks at AC Infinity said they would replace it for me anyway. Who does that these days. I am loyal for life. They are and remain the best in the field for the home horticulturalist and their customer service is second to none.

I had the pleasure of working with Trevor regarding an issue I was experiencing with my fan. From the start, Trevor was very attentive and took the time to listen carefully to the problem I described. He made sure to stay in communication throughout the entire process, providing updates and reassuring me that he was actively working on a solution. Not only was he knowledgeable, but he was also incredibly friendly and patient, answering all of my questions and explaining things in a way that was easy to understand. His professionalism and helpfulness made a potentially stressful situation much easier to handle. I truly appreciated his dedication and support—he went above and beyond to ensure my issue was resolved.

I went with ACI from the start because I was impressed with the automation they were bringing to the hobby. Any issues that have been encountered, have been immediately addressed and resolved. I can’t remember recently experiencing this level of excellence in customer service. I currently have 4 complete ACI setups (I’m recently retired) and have been totally satisfied with the entire ACI experience. I cannot imagine using anyone else. Totally recommend them.

After almost 2 months of communication and all sorts of screenshots and videos, I was sent a device but it was held by customs. And their answer is that this product is not from AC Infinity even though the seller on Amazon presents their name and that they are only now noticing that?? This communication started with Amazon. It's just ridiculous that people would try to make me look stupid for making a mistake