AC InfinityPioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
AC Infinity (acinfinity.com) has 544 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Factory Equipment · Rohnert Park, California
Excellent
Factory Equipment · Palmdale, California
Excellent
Factory Equipment · San Luis Obispo, California
Excellent
Factory Equipment · Lake Forest, California
Great
544 approved reviews, newest moderated first
Wil K.
Knowledgeable Rep that was patient and gave concise and direct answers to my questions while asking while asking me on operation problem. Walked from being completely shutdown and loosing a crop to workable situation while replacement parts are sent. I heard "I am sorry for problem now let's get you back running". Very impressive, helpful, a pleasure to work with. Wil
Richard B.
Brought AC Infinity grow tent that was supposed to have two year warranty. Company will not honor warranty from the date I bought the unit that was brand new in a unopened box. They claim warranty started the day the company that resells their equipment bought the unit. If a company sells equipment to be resold in a store the warranty should start the day the customer bought the unit not the day the store bought it! Unless they make this right I will not be recommending AC Infinity tents and equipment to anyone & will tell my story to anyone that asked about my experience!
Kojie T.
Nathan did an excellent job walking me through simple troubleshooting to determine the best path forward. I can't wait to get the probe to use the controller! I was also provided with a tracking number!
Mark S.
As usual, AC Infinity Support is amazing. I had a S6 fan gen1 fan that was noisy, so I contacted support. I had a video ready, they just wanted the 5 digit QC code and initiated the return. It was within the 2 year warranty. No problems at all. Thank you for standing behind your products so well. I really love your products and how they work together. If only I would have waited a few months to go all in with my 4x8 AC Infinity set up I would have got the AI controller instead of 69 pro. But I'm happy with the 69 pro for now
Radim K.
The best customer service I have seen
Jesse J.
Great work!
Jose
Ordered from ac infinity my first time and had a problem with my package that really wasn’t their fault and they sent me a replacement at no extra cost. All I have to say is wow , ac infinity you are the amazing
Frank S.
Customer for life! AC Infinity took care of a warranty issue. Fast, friendly, and easy. Products are top notch as well.