Gavin D.
Top notch support and consideration of…
Top notch support and consideration of customers.

Pioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
AC Infinity (acinfinity.com) has 544 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Factory Equipment · Rohnert Park, California
Excellent
Factory Equipment · Palmdale, California
Excellent

Factory Equipment · San Luis Obispo, California
Excellent

Factory Equipment · Lake Forest, California
Great
544 approved reviews, newest moderated first
Gavin D.
Top notch support and consideration of customers.
Douglas R.
Great customer service. TERRIBLE engineering and product design. They sell a temp/hum sensor(comes with controller), a CO2 sensor, and a hydro sensor but only have 2 sensor ports on the controller...FAIL! Customer services answer..."they're working on a splitter for the sensor port." So it's a known issue but they don't inform potential customers...FAIL. Sorry ACI, you suck and I guess I do too for assuming you sell products that work like advertised.
Drew
Very helpfull and took care of every issue I had
Old V.
Great Company, great products, FANTASTIC Warranty AND Customer Service! TWO year warranty on their products and they are FAST to respond to any problems. I had a unit failure with my remote on my inline duct fan 21 months after installed - 48 hours after I made contact and provided the needed info they had my free replacement shipped out to me! That is FANTASTIC Customer Service. AC Infinity is an A++++ Company to deal with.
Jacques De W.
AC Infinity have been very responsive to all my questions and have dealt with any issues promptly. I use their inline fans and ducting for my airbrushing booth and it has been a game changer.
Kevin B.
AC Infinity does everything well. The customer service is great. They have great products. They’re well-made and they also stand behind what they sell. Great job. Keep doing what you’re doing. Thanks again.
Clifford L.
Their customer service is horrible. My packages were not delivered I'm out 200 dollars and what does the item actually cost them to make. Stupid people making stupid business decisions. I canceled a 2000 dollor order because they are too cheap to make good on something undelivered and I can't do anything about it Think twice before you order you may not get you package like me and still get stuck with the bill
Mark
Ashley is one Outstanding Customer Service Rep. I have been having some problems, and she got right on it and took care of everything for me. All I can say is, You Rock Ashley. For taken care of this for me.