Biddy
I ordered this item from amazon as they…
I ordered this item from amazon as they are the distributor I am told, but it came with no instructions. So I returned it.

Dedicated to finding innovative pain relief solutions, Acemend helped thousands of people alleviate the pain in their neck, lower back, SI joint & hips, legs, and more.
Acemend (acemend.com) has 84 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent

Hospital & Emergency · San Clemente, California
Excellent

Hospital & Emergency · Anaheim, California
Excellent
Hospital & Emergency · San Francisco, California
Excellent
84 approved reviews, newest moderated first
Biddy
I ordered this item from amazon as they are the distributor I am told, but it came with no instructions. So I returned it.
Betsy
I wanted to cancel my order and I fought with this company for two months and still have not received a refund. Their customer service is nonexistent.
Lori
I just received it and thought wth but not only did it crack my lower back i feel a lift off my back. I teach yoga and get epidurals in my L5 S1 you get desperate you’re like what can I do that? I haven’t done before so I bite the bullet and I bought it. I can’t wait to try this every single day.
Response from AcemendSep 19, 2023
We're so happy to hear it helped you! Keep using it every day for 5-10 minutes and you'll notice a significant improvement in terms of pain relief & mobility. Don't forget to also incorporate some light stretches into your routine, to keep making progress. Stay healthy!
STUART K.
I have attempted to contact this company several times via email (as they require) to request a refund as I'm not happy with this product. To date I have not received any response! As they have no phone contact listed I will now go thru my credit card company to take care of this.
Response from AcemendSep 19, 2023
Hello, Stuart. I've just talked to our support team and they've contacted you 3 times on the e-mail address you used for your order. Please make sure that you're checking the right e-mail address, and also take a look in the spam folder. We've never ignored anyone, and we always make sure to e-mail at least 3 times if a customer doesn't reply. We look forward to sorting this out for you. Thank you for your time & patience, Stuart. Stay healthy!
Gary S.
If I could give it a negative score I would. I ordered mine Aug 9th here it is Sept 13th, still no product. I've emailed 3 different times and haven't received one word. Avoid at all cost.
Natalia L.
I ordered back stretcher and unfortunately had to cancel the order. The respond from the company was immediate with satisfying results. Great customer service. I wouldn’t hesitate to order from this company again.
Tom B.
Bought one product that turns out I couldn't use they allowed me to keep it for someone else and select another product free, amazing service
Todd P.
The Acemend back stretcher really helped my recovering from a bulging disc.