Acedepot.comReviews of acedepot.com

I got notification that my package was shipped on 12/20/2019 and here it is 1/7/2020 and still do not have it...HELP!!!!

Ordered an item online. I specifically asked if the item was in stock. He assured me it was. When I get the item it is not the one I ordered. They do not carry the one I ordered anymore? I send it back after speaking to customer service. E-mail from customer service states it could be up to 3 weeks to get your refund. 5 Weeks later I call them to find out where my refund is. They tell me it will credited to my account within 24 hours. Here we are 4 days later and still no refund. I filed a claim through my credit card to try and get my money back.

Worst experience I have ever had with a company Total rip off Total night mare If you want to talk about it call me at 303-424-1600 Patty I have all my notes

Took over a month to ship. Wrong product delivered. Many customer service calls.

I would give you no stars….I ordered all white labels and received multi colored. I have called twice about it and was told the all-white would be shipped right away. This was October and again in November. Still have not received my labels. Order #521516

OUR COMPANY ORDERED 2 TYPEWRITERS THAT SHOWED IN STOCK TOOK OVER 2 MONTHS TO GET THEM WHEN THEY ARRIVED BOTH WERE DAMAGED. I SENT PICTURES OF THE EQUIPMENT WAS TOLD WOULD SEND RMA'S NEVER GOT ANYTHING OR REFUNDED ON THE TYPEWRITERS VERY POOR CUSTOMER SERVICE

Ordered a printer off of the web site (new) printer came in used and did nor work. Called tech support found out it had dried ink in all rhe lines and they were going to need to be replaced. Called Ace evry week to get a return label to send it back and they wouldn't help us. After 3 months I threw it away in the dumpster. Ace told me they couldn't help me so I had no other option. Cost of the printer was around 400 bucks with the shipping. Also the printer didn't come with a manual, power plug, ethernet cable.

Horrible experience all the way around. Register arrived and it was the wrong model, was missing parts, and didn't work. Tried unsuccessfully for 30 days to get it returned and refunded with no success. They made tons of promises that they didn't keep. I finally filed a dispute with our credit card company and ended up getting it refunded that way. The register went in the dumpster. Do not use this company. You will regret it!