Acedepot.comReviews of acedepot.com

Please NEVER order from this site it is a scam being investigated by the New Jersey Attorney General's office. I have been trying for over a year and a half to be refunded for an item that was back ordered and never shipped. The one that did ship I took the 3-5 year service and parts warranty for a price and when attempted to use, it is also a scam. Joe will give you the run around all day. I encourage all to file their claim with the NJ Attorney General's office Their case is building and need as many to come forward.

So my employer wanted a simple plain paper dedicated fax. I go online and find a good deal at Acedepot. "IN STOCK". A couple of days later when I get the OK to buy and check again "IN STOCK". I order it and the next day we get a telephone call. "So sorry, no stock but we can make you a deal on this fax/printer/copier/scanner for only $100 more." "No we never expect to get any more of those fax machines." While I am being told this I go on-line, there it is, the same fax machine "IN STOCK". We cancel and find the same machine on-line for about $5 less. Two days later, looking at the Acedepot web site, there it is, the same fax "IN STOCK". I wonder if the AG in NJ ever heard of a practice called "Bait & Switch"?

Why not a choice for no stars. Would not recommend shopping here.

I WILL NEVER DO BUSINESS WITH THIS COMPANY NEVER AGAIN, I ORDERED A REGISTER, THEN THEY CALLED ME BACK SAYING THAT IT WAS DICONTINUED, SO THEY TOLD ME THEY HAD A BETTER 1 FOR 100+ MORE DOLLARS, THEN WHEN I GOT IT, IT DIDN'T DO WHAT I NEEDED IT FOR. SO I TRIED GETTING A RETURN LABEL BUT THEY KEPT GIVING ME THE RUNAROUND. SO I WENT AHEAD AND PAID FOR THE SHIPPING, THE COME TO FIND OUT, THEY NEVER CREDITED MY CREDIT CARD. WHATEVER YOU DO, DO NOT DO BUSINESS WITH THIS COMPANY. THEY ARE A BUNCH OF THEIVES................

First of all, they charged $15 shipping for a 1-pound box, domestic ground. And then they never fulfilled the order. They sent to the wrong shipping address (after confirming by email that they would send to the right address). When package was returned for insufficient address, they kept my purchase price but made no effort for weeks to contact me or deliver the merchandise. When I contacted them, they told me they would charge another shipping fee to send it out again. (Did I mention they charged $15 shipping?) When I asked them to reship at their expense, since it had been their error, they stopped answering my emails. Ditto when I asked for a refund. Had to file a dispute with my credit card company to recover my money.

We ordered 2 typewriters. I paid for both plus the delivery charge. Over 2 months later, I have only received 1 and given the run around about the 2nd one. It still has not been shipped, nor have we been reimbursed.

WHAT A JOKE!! These people take orders they never fill, lie when you call them, hang up when you get angry. I ordered a typewriter, paid extra for "same day service", paid extra for 2nd day air because we desperately needed a typewriter. A week later we had a big nothing. I call, they say sorry we don't have that anymore. WHY DIDN'T YOU CALL ME THEN??? Anyway, they tell me they'll ship me a different machine, it will ship TODAY and I'll get a tracking number before the day is out and the machine tomorrow. Call at 3:30 the next day - haven't gotten any tracking information and no typewriter. Now he lies and says he never promised for the next day, it shipped SECOND day. I won't have until Friday. If I could wait for Friday I would have bought a Nakijima from Amazon!! Just no performance on their part; just lies, lies lies. STAY AWAY!

We checked out the items we wanted to order on their website. We were shipped something that was completely different that what we ordered. I have had nothing but trouble getting through to customer service to get the problem corrected. It is now going on 6 months and I still don't have a refund.