Potter's F.
I was very pleased with the help I…
I was very pleased with the help I received from your team. The only negative was the hold time
Response from AccuPOSMay 2, 2018
Thanks for the great feedback Pat! Best, Jim

AccuPOS:The professional choiceEmpower your business with an advanced POS system designed to streamline your operations.We provide the tools you need to manage your business efficiently and securely, end-to-end.Since 1999, thousands of businesses worldwide have trusted us as their partner. We are committed to understanding your unique needs, delivering expert solutions, and ensuring complete 24/7 availability.Developed from real-world industry experience, our system adapts specifically to your business needs.
AccuPOS (accupos.com) has 254 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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254 approved reviews, newest moderated first
Potter's F.
I was very pleased with the help I received from your team. The only negative was the hold time
Response from AccuPOSMay 2, 2018
Thanks for the great feedback Pat! Best, Jim
Findlays Vacuum and S.
We always seem to have some kind of glitch or technical issue. Currently the system is sometimes forgetting to add tax to the sale. Whenever we return items if the receipt has 3 or more transactions with large variations in price a notification will come up asking if we would like to return one of the less expensive items. The yes or no buttons below that have never worked properly. They don't even show up at all. However when screen sharing with technical they work, so I do not know why the will not work for me. We have some issues with Sage50 Canadian at times with it not transferring over properly. Our most recent larger issue is that our customers history did not fully transfer over when we transferred the server to a new computer. They name and basic information is there, but their purchase history is missing. We have had this system for almost 4 years now and it has been a major learning curve filled with lots frustrations all over the place. It works, we are moving along with it,it was to make or work easier but we are not super happy with it.
Response from AccuPOSApr 30, 2018
Thank you for the feedback. I will have a member of our Customer Service team reach out to you. I am sure we can take care of the items that you mentioned in the review. Best, Jim
David Tatelbaum, Big V.
We have been a customer for 2 years, and are very pleased with the AP POS System, and its support team. I find it quite necessary to mention Mike, Jordan, and Cory who shepherded us through a major overhaul of QB and all the corresponding updates, adjustments, and changes to AccuPos that came up to complete this work. May hats off to you gentlemen.
Response from AccuPOSApr 30, 2018
Thanks for the great feedback David. We will be sure to share with the team. We appreciate your partnership! Best, Jim
Don S.
I continue to have an issue with my chip reader provided by Sage. The option to use AccuPOS' other merchant services partner is not an option at all, due to the horrible online reviews of their service! Also, the AccuPOS software continues to track my inventory incorrectly. This is a huge problem!
Response from AccuPOSApr 30, 2018
Hi Don, thank you for the feedback. I will have a member of our Customer Service team reach out to you. I am confident we can get you squared away. Best, Jim
Jenny Y.
Excellent customer service. Mike Reyes is very professional with good tech knowledge to trouble shoot. He always provides help on a timely basis. Very effective tech. support. The only suggestion is the hold time for customer service phone is long.
Response from AccuPOSApr 24, 2018
Thank you for the feedback Jenny! We appreciate our partnership! Best, Jim
Aneisha
I am very happy with the service, products, assistants with accupos. I will recommend this product 👍
Response from AccuPOSApr 24, 2018
Thank you for the great feedback Aneisha and partnership! Best, Jim
Linda W.
U say u have help 24/7 but on Saturday after 10 I could not get an answer when I called so I had to come in the next morning, my day off to fix the problem
Response from AccuPOSApr 23, 2018
Thank you for the feedback Linda. I will have a member of our Customer Service team reach out to you. Best, Jim
Michelle M.
Great company, excellent product! I am extremely impressed with the integration, the support staff and the ongoing upgrades and would highly recommend this product.
Response from AccuPOSApr 23, 2018
Thank you for the terrific feedback Michelle. Thanks for the great partnership! Best, Jim