Do not use Comenity or Bread. There are much better banks with better customer service. This bank is horrible and will over charge you. You can't ever get any help from customer service, the department is a joke. Save yourself the money and the headaches.
JI
Jesus I.
Comenity Bank Mastercard #535878206768…
Comenity Bank Mastercard #535878206768 issued on June 2021, be here on known, that I had never received such, and learned about it, when in Feb 2023, my Banking Institution had check my credit rating (my FICO of 790 at the time, due to an immaculately and responsibly handled of my credit), informing me that a late, delinquent and in collection account is showing -since Aug 2022- ,as a damaging,and derogative and {as factual proven INTENTIONALLY} data.
I had immediately and with several phone calls, emails and regular [certified return receipt USA Post Office mai] contacted all parties involved within
· I have never received a BJs Banking VISA nor Master Charge card, either from BJs, nor from Capital Bank, nor Capital One Bank, and not from Comenity Bank either
· I have never received a single monthly billing statement
o Or I would have had taken care of this “not mine matter” supposedly use of a charge card account and subsequent late payment issue before it escalate on August 2022
· Where was this supposedly charge card made? ç Certainly, not by me.
· Whom -if any-, have had an stolen use of it, before the shown 30 days late condition?
· What was it used for on and where?
· Why was this “supposedly received”, charge card never used before July or August 2022?
o Or was it been used and properly paying the monthly statements? (By whomever got in possession of the charge card) not me.
o If so, where did YOU were sending the billings to? not to me.
Where were YOU receiving the monthly payments? not from me.
See on the provided spreadsheet, a four years history of our credits, there is NOT BJs charge card showing. That information MUST BE REMOVED to restore my actuak FICO of 734, restored. Thanka!
ME
Memo
I had a year promotion through Comenity…
I had a year promotion through Comenity a Jared jewelry account. The promo was ending in June 2023. I could not access my account through Comenity and had to through Jared, Because I could not access my transactions I ended up missing my promo date n they charged me the $500 promo. They said there was a RED LINE WARNING ME..but since I couldn’t access I didn’t know exact date, OMG a nightmare.
HR
Helen R.
Will I get a lifetime of harassment from Comenity Bank.
I bought hearing aids through a local business, Best for Hearing on time. I am 81 years old. Unbeknownest to me my account went to Comenity Bank. I waited for a bill from Best for Hearing. Finally I went to pay in person. They said the bills were sent to me. In the meantime, I had been receiving bill for thousands of dollars from Comenity Bank with no information on what was purchased. I thought it was another scam. But it was for the hearing aids. By that time I was in the 28% interest bracket. In addition I was charged the 28% interest on the late fees! I was constantly harassed by telephone for payment; my credit score implemented! I thought I would never be free. After I paid the rest of the amount owed, I got a bill for late fees at 38% interest! Over $100!! Will I ever be free of them. The moral of the story: Never buy hearing aid from places who use a third party for payment. Never do business with Comenty Bank.
LU
Luigi
What a nightmare!!
What a nightmare!!! Never buying anything from LaserAway again via this company and staying away from Laseraway PERIODT because anyone going into business with this company has terrible judgment. Not only do they make it IMPOSSIBLE to pay them, once you actually manage to create an account online, not a SINGLE payment method words. Not the minimum payment, not auto-pay, not even paying the balance in FULL. Each one of their payment methods return either a 403 or a 500 server error, and as someone working in tech I KNOW that this is 100% terrible developers and even worse (or non-existent) QA. Unless you want to burn through hours of your time and frustration each month to send them a single payment, for the love of god do what's good for you and skip this company altogether. Reporting these clowns to the SEC because this company and their website is BEYOND amateur hour. If you're taking people's payment information and personal data, your website needs to be so on point. I can only imagine the data leaks that will come from this clown company, because if they can't even ensure they get their own money, imagine how they ensure your personal data.
VA
VanessaL
How are they still in business?
I never dealt with this company before yet for some reason there were UNAUTHORIZED hard credit inquiries and credit cards in my name that I did NOT sign up for. I called them and they just gave me a bs statement to get me off the phone. After doing my research, they pulled this crap years ago with other people. Get ready to get sued again!
CF
Carl F.
Been nothing but a pain in my ass
Been nothing but a pain in my ass. I applied at WSOP told i could pick it up at Paris. Well I tried and they said they had no record of me. I singed up and told them the address was wrong and they said they fixed it, well they did not. So after 5 calls with the provider and fixing my address they said they would ship it out over night to my house., 8 days later I do not have it. I called back up today and they said they will have to cancel account.
CS
Coin Star Silver S.
I tried to pay my card off because this…business charges you bogus fees. Scamming business. Need to be investigated.
I tried to pay my card off because this is scamming business. Charge you for having a zero balance. I've been trying to get rid of this corrupt Ulta / Community bank card but they won't let me with all these bogus charges. Don't get this card it's worst card ever, you will have a balance of zero dollars and they will say you didn't pay your bill off and charge you a $2 fee. When you just paid a final payment of $4.12 cents. Lol... Are you kidding me , I didn't pay it off in full all I owed was $4.12 . This biggest scamming business ever. They charge you illegal fees , especially if they know that you are trying to cancel the card. Corrupt business. Stay clear of this credit card. This card will cheat you and give you nothing but a headache. They won't let you get rid of the card even if you don't use it you will get unknown charges.