About ComenityReviews of about.comenity.net

Yeah I’m done with them. All payments on time and always much more than the minimum, good credit, and they gave declined increasing my credit limit twice now. I am closing my Caesars Card with them. The “rewards” are non-existent anyways. Worst card ever.

Terrible CARD CREDIT COMPANY - Horrible! but this just my opinion and a warning to my fellow shoppers. Put this card back in your shoebox. If you have problems with a transaction, THE company doesn’t listen to what you say. They don’t help you resolve it in your favor, even if you tell them you didn’t authorize the transaction, you called the questionable company and the company offer an 75% because they are a SCAM, and you didn’t receive merchandise. Terrible customer service. Use another Mastercard, or discover, American Express, bank credit, because these people don’t have your backs.

I have had the worst experience with this company I have ever had with a credit card. I have been communicating with them for over 5 months, and I still get the same answer. Even when proof has been sent, they still tell me the same thing. Their customer service department is not helpful at all. DON'T EVER GET A CARD FROM COMENITY!

Sorry I ever open account with my these people I have three capital one cards and capital one is awesome never had I experienced a credit limit decrease like I did with these jokers I will be dealing with capital one these people thumbs down to them

They have not accredited my account with last payment, which I made 2-3 weeks ago in store at Academy. I owed $171.00 I paid in store $50.00 -------------- Now they're billing me $204.00 There is proof on their website, but for some reason I cannot access my account... never have been even though I keep my username, and password in my phone notes. The 2 phone numbers I found leads only to automated with no option of talking to a living person. I'm madder than my one legged F-in-law at an ass kicking contest. Sorry, but my top is about to blow.

Trying to get to customer service is a nightmare. I spoke to four people trying to get a correct address. Three was so incompetent, I asked for a supervisor, then they hung up on me. Finally I talked to one that gave me some information, not sure if it is right. I am going to start only using a company that has customer service representatives that understand your needs and not located in a different company. This is not a company I want to do business with. This is a Caesar Casino preferred card, they need to consider who they do business with

Just got a card. Haven’t even received my bill and they are calling me all day none stop. I have plenty of cards and lines of credit. Dropping this immediately. Avoid this company if you can. Truly harassment. If I cared more I’d try and file something.

Awful Credit Card System, If I could give zero, I would. I should not have reapplied. I closed my card in 2015 for the same reason. First, you struggle to log in to your account. When you finally access it, you try to enter your account information to set up autopay, and it won't let you; then you manually pay it, and it doesn't go through. The next thing you know, foreign call center agents are relentlessly contacting you for a late payment; you're considered delinquent now too. I tried to pay it in full to get it over with, and the next month I have a $2 interest charge that I never thought I would have because I paid in full, right? No! Now $2 became $40 including late fees, and you are delinquent again! What a terrible experience with this company! Don't get this card; the discount is not enough to cover the late fees if you can't log in or pay online. You call, you wait on the phone forever, then talk to foreign agents who have no compassion, all giving deep sighs as though they're tired of talking to other unsatisfied customers like me. So frustrating. I'm closing this account as soon as I pay off this ridiculous $2 interest charge again; the charges never stop!