About ComenityReviews of about.comenity.net

Fraudulent credit card company - BEWARE! They will add fraudulent charges to your account so they can steal your money and that's exactly what happened to me. Don't know how this is legal and they need to be stopped!

They are a very bad bank to deal with it made my payments on time but it want reflect on there end for 24 hours which means by the time they see it it will be late which is bull so I think they should have had me pay on the 6th instead of the 7th if they knows it takes 24 hours to see my payment so they charge us interest so the whole time I'm making payments I'm only paying interest and not for the item which is bull thank God I finally caught on to wat they was doing or we would have never finished so I went and paid the whole thing off and they still talking about we owe interest and it's paid off smh so I suggest if it's them u have to go through don't or u will be wasting money o yeah even though we paid on our date they hit me with it has to be paid by 5 if I pay it at the store how will they get it by 5 plus it's not late cause it's still the 7th and they wouldn't get it for 24 hours anyways so they r ripping people off

Predatory Lenders. They lied about the amount of time I had to pay my balance, then charged me $1900 in interest (on a $1600 balance) in 6 weeks. The service rep refused to remove the charges and hung up on me.

Comenity/Iddeal es la peor compañia de credito que existe siempre e hecho mis pagos en tiempo y alfinal terminaron cobrandome $250 de interes sin darme una explicacion , llame a servicio al cliente y no supieron q desir solo que no podias hacer nada pegunte por el nombre de el representante y solo me dijo que se llamaba Brenda y q por pólizas de la compañía no podía darme su apellido , disfrasan sus promociones y al final terminan cobrandote intereses absurdos sin darte una explicación no tienen etica y su servicio al cliente es de lo peor que e visto , no es una compañia confiable nunca mas usare esta financiera y recomiendo que si alguien les ofrece financial con esta financiera no lo hagan hay mejores opciones como syncrony .

Awful bank I have made numerous Cc payments to them and they always say the payment was good to go come to find out the money was never taken out. They are a joke and absolutely stupid

Comenity Bank mailed me a pre-approved Bread credit card offer. I filled it out promptly and after two weeks they sent me a letter that they couldn't verify my identity and was thus declined. I already have about 20 other credit cards and an 810 FICO. Avoid Comenity or Bread credit cards!

I had this card company for awhile, recently paid them off in full. They even sent me a check for $100.00, the outstanding credit balance on my account. I closed the account in June this year, they just sent me a bill (In September ) for $11.90. This was for a late fee on top of interest on a closed $0 account. They courtesy forgave me the interest payment, but insisted that I pay the late fee and gave me a “one-time” courtesy forgiveness of paying a $9.00 phone fee for a payment processed during a phone call. I was angry, the representative was about to hang up on me. I will closely watch my bank account to see that they take out of my account EXACTLY what they are supposed to. DON’T DO BUSINESS WITH THIS BANK!

Should be able to leave 0 stars first of all! ABHORRENT business practices, correspondence, charges, and "customer loyalty" practices. I am a teacher, don't have a ton of money, don't want the sympathy card, but tend to spend our money wisely if you know what I mean! I have mostly or always been a good, on-time paying customer for YEARS with one of your stores (I guess I won't blast them but they won't be getting a lost of my business because of this and I will tell them that). In most or always cases, I have paid the FULL balance on store charges. I don't need your card and was sold "good deals", "coupons" and "customer perks" and whatever else lies you sell people just for subscribing to this shady, heartless and perhaps fraudulent credit services. I truly believe you ripped me off financially and set me an "F" you letter after asking for help with fees and charges far extending the initial cost of a few store items. Paid in full. The charges were well over the initial charge and I am an on-time paying customer for YEARS. I missed the due date by one day because I was in the hospital, never getting sick like this, and contacting you right away. The bill was still paid in full. I was a day late. Lots of phone calls and trying to get some help with fees, charges, etc. you've straight up stole from me and charged me and racking up owes excessively, ignored and finally blocked my messages on the website, and did not shut down/close my account. Comenity charged me another charge again after late fee payment, after emailing, (and more than 95% of the initial purchase price in July)! Shame on you, Rebecca U. and other 'advocacy managers' associated with Comenity Bank. Shame on you people for what you are doing to good, on-time paying customers (maybe sometimes in a lifetime of credit account make some sort of mistake!), loyal, and trusting consumer and customers. Shame on you all. P.S. It's generally noted that good customer service does not include blocking a customer's messages after trying to come to a financial refund solution and asking for help several times. They sent me a terrible letter one in which I would never send to one of my small business customers , EVER! I would help them and ultimately write it off just for doing business with me in the first place. Not these guys. Don't do it. Whatever you do , DON'T open an account with these thieves and cold-blooded liars, no matter what deal, outrageous tale or coupon they offer!