Abode MoneyReviews of abodemoney.com

Response from Abode MoneySep 10, 2026

Hello Licheng, My name is Noah, I'm the Customer Experience Manager at Abode Money. I completely understand your disappointment. You hired us to lower your property taxes, we handled your appeals, and unfortunately, we weren't able to secure the reductions we were hoping for. I know you're frustrated. We are too. Each year, we successfully secure millions of dollars in property value reductions for our customers, but unfortunately, we can't win every appeal. Brazos County in particular can be a notoriously challenging jurisdiction for property tax appeals. We've seen strong evidence packages that might earn reductions elsewhere get rejected without a clear reason why. We still research each property, build the strongest case the evidence supports, file the appeal, and advocate for a reduction, but ultimately the county has the final say. I do want to address the suggestion that an unsuccessful result means the work wasn't actually performed. We completed the appeal process on your behalf and advocated for the reductions we believed the evidence supported. Unfortunately, the county didn't agree. That's certainly not the outcome either of us wanted, but I can assure you your appeals were filed and serviced with the same dedication as everyone else's. Situations like this are exactly why we created our Savings Guarantee. We don't think customers should simply be out their money when we don't deliver savings. Since we weren't successful this year, your next year of service is on us. We'll have new assessments, new sales, and new evidence to work with, and hopefully a much better result for you next time around. If not, you'll receive a full refund, no questions asked. We completely understand why you're disappointed with this year's results, and we hope we have the opportunity to deliver a better outcome for you next year. Best wishes, Noah Customer Experience Manager Abode Money

Response from Abode MoneySep 8, 2026

Hello Gaurav, My name is Noah, I'm an Operations Manager at Abode Money. Thank you for sharing your feedback. I'm sorry the savings from your appeal weren't as substantial as you had hoped. We were able to successfully reduce your property's market value this year, although we certainly understand that the resulting savings were smaller than you expected. Property tax appeal results can vary considerably based on the available evidence, the property's valuation, and the county's decision. In this case, we were pushing for a much larger reduction, but ultimately the county did not rule the way we wanted them to. Appealing is unfortunately not an apolitical process. I do want to clarify that since you enrolled in our Full Service offering, our team handled the entire appeal process on your behalf, including researching your property, preparing the evidence, filing the appeal, negotiating with your assessor, and attending your hearing. These actions were taken by us to minimize the amount of time you needed to spend doing appeal work yourself. We also stand behind our Savings Guarantee. Because the savings from your appeal were limited, we'll provide your service next year completely free of charge and try again with a new year of market data. Our hope is that we can build on this year's reduction and deliver a more meaningful result for you next time around. We appreciate the feedback and look forward to another opportunity to save you more next year. Best wishes, Noah Operations Manager Abode Money

Response from Abode MoneySep 22, 2026

Hello Julio, My name is Noah, and I'm a Customer Experience Manager at Abode Money. I've reached out to you several times privately to try to resolve your concerns, but since we haven't heard back, I'd like to clarify the facts here for prospective customers reading this review. You signed up for Abode Money's property tax appeal service on January 22. In the months that followed, we sent regular updates regarding your appeal. When you previously expressed concern that you hadn't heard from us, I also personally contacted you to explain that your annual appeal window had not yet opened and that we were still on track to work on your property when it did. Once the filing window opened, our property tax expert analyzed your home and found evidence supporting an appeal. We then notified you several days in advance of the $50 county filing fee required to proceed. This is a county-madated fee required to file your appeal. This was not another Abode Money subscription charge or an attempt to repeatedly charge your card. We make no profit on filing fees. As I shared with you, most counties don't have these fees, but in counties that do, we wait to charge them until we're sure we have a strong appeal case. When you contacted us and said you did not want to proceed, our team responded within approximately 30 minutes, canceled the appeal, reversed the $50 charge, and refunded your initial sign-up fee. We subsequently confirmed that there were no other charges pending on your account. Since then, I've personally reached out several times to make sure your concerns were resolved and to give you an opportunity to discuss anything you believe remains outstanding. Those messages have been delivered, but we have not received a response. We take allegations of fraud extremely seriously. When you raised your concerns, we responded, canceled the service, returned your money, and I repeatedly attempted to contact you personally afterward. At no point have we tried to keep money for a service you told us you no longer wanted. I'm sorry that your experience this year was disappointing. If there's anything else I can do to make it right, please reply to my emails and I'll be happy to discuss with you. Best wishes, Noah Customer Experience Manager Abode Money

Response from Abode MoneySep 8, 2026

Hello Peter! Thanks so much for reaching out to share your experience. We appreciate you taking the time to confirm that we met your expectations, and we're excited to go to bat and deliver you another win in 2027.

Response from Abode MoneySep 4, 2026

Hey Don! Thanks so much for sharing your experience! $625 is a great win in and of itself, but a 15% overall reduction is the mark of appeal expert doing a great job. Your agent, Tiffany, fought hard and delivered on this one! We're honored you trusted us with your home, and we can't wait to help you win again next year! In the meantime, check out our other savings tools in your dashboard to get even more money back in your pocket. We appreciate you!

Response from Abode MoneySep 4, 2026

Hey Jasmine! We're so excited that your experience surpassed expectations. We pride ourselves on exemplary customer service and keeping you in-the-loop throughout the appeal process, so it means a lot to know you were pleased with the process and the outcome. We can't wait to save you more money next year!

Response from Abode MoneySep 4, 2026

Hey Mabry! Wow! We're so grateful you took the time to share your journey through the appeal process with us. We've been devoting a lot of attention to our customer communications in the hopes that everyone feels fully informed as the appeal progresses. It's great to hear that staying in the loop was a highlight for you. We're also very excited that making the switch saved you money on home insurance as well! As we continue to offer new savings opportunities, our focus is on reducing the recurring cost of all your bills, not just taxes. Enjoy these wins! We'll be monitoring your insurance and assessment ahead of next year, and we'll let you know when we spot another opportunity to get some money back in your pocket.

Response from Abode MoneySep 4, 2026

Hey Rachel! Wow, thanks so much for taking the time to share your experience! We're thrilled we could win you a big reduction this year. Thanks for trusting us with your home! Be sure to check out our other savings tools ahead of next season to save even more across home insurance, exemptions, utilities and more!