Caleb H.
Somehow worse than my low expecatations
Using a middleman to buy from CoPart was obviously going to be a bad experience but somehow ABetterBid surprised me with just how bad they were. I got to pay ABetterBid $933 on top of the $8700 bid/Copart fees for the services that included having to bid via email instead of a web interface, aggressive sales tactics including invoices I didn't agree to that included charges for their overpriced shipping company, not being allowed to pick up the vehicle myself despite CoPart being totally fine with that (So I have to pay an extra $300 for a tow service), and now a nearly 2 month delay on ownership documents where the only updates I've gotten are when I've reached out. I still don't have any documents from them despite picking the vehicle up on December 19 and it's now February 4. Their FAQ indicated that I would "receive your ownership documents within 2–5 weeks." I emailed them after about 3 weeks and didn't get anything useful. I've followed up multiple times and just gotten delay tactics with missed update time lines. I was planning on waiting until I had a resolution to the story before posting a review but at this point they're so impressively bad that I have to at least share something. I'm also curious to test out if they manage to cull bad reviews as there's no way they deserve the nearly 5 star rating they have. Just a quick skim of Reddit/other forums shows just how poor of an experience most people have with them.
Response from A Better BidFeb 13, 2026
Hello! We’re sorry to hear about your experience and understand how this situation could be frustrating. Since you are a resident of Pennsylvania, all paperwork must be submitted to the DMV first to ensure it is processed correctly according to your state’s regulations. Unfortunately, we are unable to expedite the DMV’s processing time. Regarding the delivery, as we are not physically present at the location, we must ensure that the pickup is arranged safely by a licensed and insured transporter to protect all parties involved.



