ABC MedicalA Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · Boca Raton, Florida
Excellent
2,968 approved reviews, newest moderated first
Billy
Your staff is always helpful, professional and expedites my order
Response from ABC MedicalMay 9, 2026
Hello Billy, Thank you for your thoughtful review! We’re delighted to hear that our team has been helpful, professional, and able to expedite your orders. Providing efficient service and excellent support is always our goal, and we truly appreciate your trust and kind words. ABC Home Medical Supply Ince. :)
Harry
very friendly on the telephone but no personal follow up...
Response from ABC MedicalMay 9, 2026
Hello Harry, Thank you for taking the time to share your feedback. We’re glad to hear our team was friendly and pleasant to work with over the phone, and we truly appreciate you recognizing that. We also hear your concern about the lack of personal follow-up. Staying connected with our customers beyond the initial call is important, and we understand how that added communication can make a meaningful difference in your experience. Your feedback is being shared with our team so we can look at ways to improve our follow-up process and provide more consistent updates and support. We appreciate your trust and the opportunity to serve you, and we’re committed to doing better moving forward. ABC Home Medical Supply Inc. :)
Florence
Always ships on time. Easy to talk to. Very good to work with.
Response from ABC MedicalMay 9, 2026
Hello Florence, Thank you for your kind feedback! We’re so pleased to hear that your orders consistently arrive on time and that our team is easy to work with. Providing dependable service and making each interaction a positive one is very important to us. We truly appreciate your trust and support. ABC Home Medical Supply Inc. :)
Bruce
Communication used to be better. I place an order, then crickets. Several days later I get a message that the order will ship in several days. It would be nice to get a prompt acknowledgement of the order and an estimated arrival. When the order is placed, supplies are down to a few days. The lack of communication causes concern for running out.
Response from ABC MedicalMay 9, 2026
Hello Bruce, Thank you for taking the time to share this feedback with us. We truly appreciate your honesty, and we’re sorry for the frustration and concern this has caused. We understand how important timely communication is, especially when supplies are running low, and you’re absolutely right that you should receive a prompt order confirmation and a clear estimated delivery timeline. Waiting without updates can create unnecessary stress, and that is not the experience we want for you. Your feedback is being shared with our team so we can improve how we communicate order status and set clearer expectations from the start. We are actively working on making our updates more timely and transparent so you feel informed every step of the way. We value your trust and the opportunity to support your care needs, and we’re committed to improving your experience going forward. ABC Home Medical Supply Inc. :)
Bruce A.
promptness and approachability
Response from ABC MedicalMay 9, 2026
Hello Bruce, Thank you for your thoughtful feedback. We’re glad to hear you experienced prompt service and found our team approachable. Providing timely, easy-to-work-with support is very important to us, and we truly appreciate you taking the time to share your experience. We’re grateful for your trust and look forward to continuing to serve you. ABC Home Medical Supply Inc. :)
Nicholas K.
every order is easy to complete
Response from ABC MedicalMay 9, 2026
Hello Nicholas, Thank you for your wonderful feedback! We’re thrilled to hear that every order has been easy to complete. Providing a smooth and reliable experience for our customers is our priority, and we truly appreciate your continued trust and support. ABC Home Medical Supply Inc. :)
Herman
It's so difficult to introduce a new item or change the number of items when needed. Depending on whom you talk to there are different answers for the same question. A lot of the orders are missing items on delivery
Response from ABC MedicalMay 12, 2026
Thank you for leaving this review. We apologize for the experience you had with your recent order. We would like to address your concerns and make improvements, so our customer care team has been made aware of your situation. In addition, you can always reach our customer care team by calling 866-897-8588. Thank you for allowing us the opportunity to serve you. We take that very seriously.
Joyce
Ease of use.
Response from ABC MedicalMay 9, 2026
Hello Joyce, Thank you for your kind review! We’re pleased to hear that your experience was easy and convenient. We work hard to make the ordering process as simple and seamless as possible, and we truly appreciate your trust and support. ABC Home Medical Supply Inc. :)