ABC MedicalA Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · Boca Raton, Florida
Excellent
2,968 approved reviews, newest moderated first
Steven
They followed up each week to see if my inventory was running low at or about the reorder date.
Response from ABC MedicalApr 3, 2023
Steven, thank you for taking the time to leave your review and for giving ABC Medical a 5-star rating!
Patient
After having an awful experience in Dec with miscommunication with physicians office n ABC the reorder process worked very efficiently and product was delivered in just a few days.
Response from ABC MedicalApr 3, 2023
Dear Valued Customer, that is good to know that your experience has been a positive one since December. Thank you for giving us a 5-star rating!
Alan
This took a long time to get set up. This was mainly the fault of Emory Health System and the rules surrounding how prescriptions must be handled. But once Valerie stepped in and started handling this order personally, it all got resolved and I received the shipment just in time before running out. Still the process was a pain.
Response from ABC MedicalApr 3, 2023
Dear Alan, thank you for your comments and for taking the time to give ABC Medical a review. I am glad that Valerie was able to help resolve this issue before you ran out of products. And I hope that we can earn a 5-star rating in the future. That is truly our main desire: to give you a service experience that is 5-star worthy...that tells us we are hitting our goal. Please let me know what we can do to help that process along. We are always open to feedback from customers. You can email me (only if you want) at: [email protected]. -- Scott Woods Marketing Manager, ABC Medical
Mary
Delivered on time when calling in the wait time is very very minimal
Response from ABC MedicalApr 3, 2023
Dear Mary, thank you for your comments and your 5-star rating!
William F.
My supplies came fast and on time
Response from ABC MedicalApr 3, 2023
Thank you for your review, William!
Louis
They are proactive in assuring that my needs are met in a timely fashion, and responsive when I have questions or concerns.
Response from ABC MedicalApr 3, 2023
Dear Louis, thank you for taking the time to leave your review, and for giving ABC Medical a 5-star rating!
Vladimir
Everything organized well and came on time. Except the very last time our package was divided into two. The second one we never received. My dad lived in the apartment building so the package might’ve been replaced. The second package had the night bags for Foley catheter. But I don’t think it’s ABC company’s fault.
Response from ABC MedicalApr 3, 2023
Thank you for your comments, Vladimir, and for your 5-star rating of ABC!
Margarette
You call me then when I answer you put me on hold for a long time then I hang up
Response from ABC MedicalApr 3, 2023
Dear Margarette, thank you for your comments, although I am sorry to hear that you find it challenging to speak to an actual agent. You are currently signed up for our 'telephone auto order' option, so if you'd like to change that and have a 'live' agent call you moving forward, then please contact me at [email protected]. We also have a few other ordering options, such as ordering by text. Our goal is definitely to help you order your supplies in the manner that best meets your needs and expectations.