Robert
No shipping notifications
I have been a long time customer, since 2006. For the last several orders I placed I was not emailed a shipping notification like I specifically requested. My items came within a few days like they always do, but I was left in the dark about the status of these orders.
Response from ABC MedicalJul 12, 2023
Dear Robert, Thank you so much for taking time to provide this feedback. I am sorry to hear that you have not been receiving the shipment notifications as you once had. I do see that you had mentioned this to a customer service representative during a recent conversation. I hope they are able to fix this issue so moving forward you get those important notifications. If for some reason you do not receive that notification on your next shipment, please feel free to reach out to me directly at [email protected] so I can try to assist. We appreciate the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical