Jackson's M.
EXTREMELY FRUSTRATED
I didn't receive my son's order for over a month because you guys didn't know how to send it out with a replacement for the usual gauze. I had to call three times to find out what was going on and each time they assured me I would receive the order within a week. Each time it never came and I had to call AGAIN. I ended up having to buy supplies out of pocket elsewhere. And, it's just gauze!!! How hard is it to keep it in stock? I'm also VERY frustrated that you haven't brought back to nitrile gloves. Those work so much better for my hands because I'm sensitive to the other ones. PLEASE bring back the nitrile gloves!!!
Response from ABC MedicalJul 28, 2023
Dear Amy, Thank you for leaving a review, we appreciate the feedback, but do apologize that your experience has been less than satisfactory. I have forwarded your concerns and frustrations along to our Customer Service Manager and it has also been shared with Senior Management. Please feel free to contact our customer service team at 866-897-8588 should if you need further assistance at this time, or to inquire about the the gloves you mentioned above. It is our sincere desire to provide you with 5-star customer service and I apologize that we fell short. Thank you for the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical