Robert N.
Great customer service.
Great customer service.
Response from ABC MedicalJul 31, 2023
Thank you, Robert, for taking time to leave your review and for the 5-star rating!

A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,968 approved reviews, newest moderated first
Robert N.
Great customer service.
Response from ABC MedicalJul 31, 2023
Thank you, Robert, for taking time to leave your review and for the 5-star rating!
Lydia
Experience was grate, Very good customer service, took good care of my needs while l was waiting for my insurance to approve.
Response from ABC MedicalJul 31, 2023
Thank you, Lydia, for taking time to leave your review and for the 5-star rating! We are so appreciative of your feedback.
Meredith
I was really surprised when the order showed up so soon. Thank you.
Response from ABC MedicalJul 31, 2023
Meredith, thank you so much for your feedback and your 5-star rating!
Jennifer
Everyone I have spoken to has been so friendly and helpful. I received my supplies very quickly. I would definitely recommend.
Response from ABC MedicalJul 31, 2023
Dear Jennifer, thank you for your comments and for giving ABC Medical a 5-star rating!
April
Customer care is great! No complaints!
Response from ABC MedicalJul 31, 2023
Thank you, April, for your comments and your 5-star review!
Jeffrey
Better communication it’s been seven months and I still have not received any catheters yet and they seem to think it’s a joke every time I call them. And every time I call them it’s another story why I haven’t received them or another route. I have to go with the doctors. Thank you for your response, thankfully my old company has taken me back and still had me on file with a still active prescription, and they already have my order shipped out. I should have switched back a long time ago and would have avoided a lot of unnecessary headaches. I don’t even know how I ended up with you guys in the first place. And they fact you guys say I needed bloodwork for a catheter is a little ridiculous. Anyways thank you and have a nice day.
Response from ABC MedicalJul 28, 2023
Dear Jeffrey, Thank you for leaving a review, and providing us feedback regarding your experience. That said, we are so sorry that you have not received the catheters you wanted as of yet. Unfortunately the catheters we are trying to order for you require very specific documents that we have not been able to obtain from your physician. Additionally, we are disappointed to hear that you get the impression that we think this is a joke as we take these matters and supplies very seriously and would never want any customer to feel that way. I do see that you have been in contact with our customer service team to get some supplies sent while we continue working to obtain the documents required for the other supplies. It is our sincere desire to provide you with 5-star customer service and I do apologize that we have fallen short of that goal. We hope to rectify this situation, or at least communicate better moving forward. Thank you for the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical
Paris
Customer service is always great fast and easy and always goes above and beyond for supplies.
Response from ABC MedicalJul 28, 2023
Thank you for leaving a 4-star review, Paris. We are happy to hear about your positive experience with ABC Medical. We are grateful for the opportunity to serve you!
Therese
ABC did great thanks for easy transaction with two smaller boxes Thank you Therese Lieser
Response from ABC MedicalJul 28, 2023
Thank you, Therese, for taking time to leave your review and for the 5-star rating! We are so appreciative of your feedback.