Elroy
Service.
Excellent service.
Response from ABC MedicalFeb 17, 2025
Thank you, Elroy, for your comment and your 5-star review!

A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,968 approved reviews, newest moderated first
Elroy
Excellent service.
Response from ABC MedicalFeb 17, 2025
Thank you, Elroy, for your comment and your 5-star review!
John
ABC Medical did well in the beginning but slowly got worse. They are slow to get referrals and sometimes do not alert the customer that the referrals were not done so they are just left waiting until they call ABC to check what the hold up is. Alot of calls having to be made for the supplies to be sent. One dep't does not notify another so you will be making alot of calls. The last 2 deliveries have gone well again but I fear it will go back to a slow down on shipping out the items. We'll see.
Response from ABC MedicalFeb 17, 2025
Dear John, Thank you for leaving this review. We apologize for the experience you have had with some of your orders. We would like to address your concerns and make improvements, so we have shared this with our team. Thank you for allowing us the opportunity to serve you. We take that very seriously.
Long term C.
Forgot my tube plugs they were dropped from my order, getting someone on the phone is very difficult, you didn't have the saline I really need, and didn't offer a solution.
Response from ABC MedicalFeb 17, 2025
We appreciate you bringing this to our attention. We are committed to providing high quality service and will be sharing your feedback with the appropriate team. We would like to avoid you having these types of issues on future shipments. Thank you for the information.
Rose
Your products have proven to be very easy to use and it is a tremendous help to me in my condition.
Response from ABC MedicalFeb 14, 2025
Dear Rose, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Charles
fast, efficient service
Response from ABC MedicalFeb 14, 2025
Thank you for leaving a 4-star review, Charles. We are happy to hear about your positive experience with ABC Medical.
ja
it took six months to get through simple insurance verification, & and they’re saying that I can’t get condom catheters more than 35 per month with Medicare and that’s not true. I called Medicare and they said that they will approve as many as I need. There’s no limit. Medicare said there’s no limit so your business is very stressful for patients
Response from ABC MedicalFeb 14, 2025
Dear Jaime, Thank you for bringing this to our attention. We appreciate the feedback but are disappointed to hear about your stressful experience with receiving supplies. We take all reviews very seriously and have shared this with our team to look into further.
Roland
Great service with good communication.
Response from ABC MedicalFeb 13, 2025
Thank you, Roland, for taking time to leave your review and for the 5-star rating!
Keavarie
The company is always helpful and show people with respect, and always polite . I enjoy dealing with this company. I'm really grateful for the staff members when I call to order mine.
Response from ABC MedicalFeb 13, 2025
Dear Keavarie, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!