Kirk
Good
Good, fair service.
Response from ABC MedicalMar 18, 2025
Thank you, Kirk, for your comments and your 5-star review!

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ABC Medical (abc-med.com) has 2,968 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,968 approved reviews, newest moderated first
Kirk
Good, fair service.
Response from ABC MedicalMar 18, 2025
Thank you, Kirk, for your comments and your 5-star review!
WILLIAM K.
Customer service rep was very helpful with my health insurance change. I was able to place my refill order easily. Order arrived quickly.
Response from ABC MedicalMar 18, 2025
Thank you, William, for your comments and your 5-star review! We are so appreciative of the feedback and the opportunity to serve you!
James
The product is excellent, easy to use. Customer service is very good; prompt and helpful. Shipment and deliveries are also prompt.
Response from ABC MedicalMar 18, 2025
James, thank you so much for your feedback and your 5-star rating!
Nikki
It took multiple calls in order to have my catheter prescription refilled after being a customer for over a year. I’ve been trying for over a year and a half to find an employee who can get me set up with the portal. Every phone call I have to make takes an unacceptable long amount of time. I wish I could get help with the portal so I don’t have to waste so much time on the phone with people who can never seem to find answers to my questions.
Response from ABC MedicalMar 17, 2025
Dear Nikki, I have spoken with our Customer Service department, and they informed me that they have been in contact with you to resolve this matter. Should you have any additional questions regarding the process, please do not hesitate to reach out to our Customer Care team at 866-897-8588. Thank you for giving us the opportunity to assist you.
David
Although I ran out of coloplast caths you substituted some other brand (Although quite inferior) until the Coloplast were available.
Response from ABC MedicalMar 18, 2025
Thank you, David, for taking time to leave your review and for the 5-star rating! We truly appreciate your feedback.
LESLIE
I was trying to communicate if Bard had any drainage bags without a sampling port (2000 ml anti-reflux with one hanging hook) as it causes the catheter to twist more, which I didn’t know what it was called at the time so I was told nothing else is available. Please try to stock a different selection of Bard 2000 ml anti reflux with one hanging hook drainage bags
Response from ABC MedicalMar 18, 2025
Thank you, Leslie, for taking time to leave your review and for the 4-star rating! Please be sure to share your request with our customer care team who will be able to help find if there is another option available for you.
Cynthia
Always pleasant on the phone and very prompt on product delivery! Thank You!
Response from ABC MedicalMar 18, 2025
Thank you, Cynthia, for your comments and your 5-star review!
Joan
Never a problem
Response from ABC MedicalMar 17, 2025
Joan, thank you so much for your feedback and your 5-star rating!