Abba PatioReviews of abbapatio.com

I could not love this umbrella more. It looks absolutely beautiful in my yard. It arrived in a great amount of time and is so well made and durable. It does exactly what an umbrella should .

I absolutely love my patio umbrella from ABBA Patio! It’s beautiful and easy to set up. I would love to get more furniture from ABBA Patio.

I love the umbrella! It’s very easy to set up and use! Would definitely recommend!

I placed an order June 12 for a 9ft Patio Umbrella with push button tilt and crank- Beige. I received an email June 16 that my order was on the way and was provided a FedEx tracking number. As of today, July 8, 2020 I have not received my order and the FedEx status has not changed from "Estimated Delivery Date Pending." I emailed Abba Patio July 6 and received a response July 7 from "Angie" stating my issue would be reported to a supervisor to get the solution for me, and that I would receive an email with an update “soon.” This afternoon (July 8) I made two unsuccessful attempts to speak with a service representative at 1-844-642-2227- each time holding for “the next available rep” for at least 10 minutes, only to be disconnected. On my third attempt I was able to get through. I explained to the service rep (who didn’t provide her name) my issue. She placed me on hold to review my order then advised me she would flag the email to which they had already responded as “urgent.” Then she said she would connect me to a supervisor and placed me on hold for a second time. While I waited I direct messaged Abba patio on both their Facebook and Instagram pages. I also posted directly on those platform pages. While still on hold, the call just dropped. So in total I spent an hour trying to get my order issue resolved to no avail, not including the email correspondence. At this point I’m refuting the charge with my bank because I have zero faith that Abba Patio will resolve this. Very disappointing. Was very much looking forward to an Abba Patio umbrella as everyone raves about the quality. Unfortunately my experience thus far with their customer service has totally soured me and I will not be giving them a second chance.

Love our patio umbrella! Fast shipping even during Covid! The quality is great and it looks amazing standing alone and with a picnic table!! Also it’s huge! It gives our kids plenty of shade outside!

I received a beautiful 9 foot patio umbrella in beige. We used a base we had and it worked wonderfully. The closure crank and ties to secure when not being used makes it very convenient. The tilting mechanism is also extremely helpful and something I have not seen in many umbrellas. Overall love the product and will definitely be getting used all summer!

I had the best experience with Abbapatio. We got the pop up canopy and it was so easy to set up and put away. I had canopies before but this one is really high quality and larger than most.

Our umbrella and base came in the mail and was so easy to set up. We’ve loved having it shade our patio it’s made such a great space for us to sit outside and relax!