Laura A.
DO NOT BUY FROM THIS COMPANY - Updated Review
***UPDATE*** After some back and forth, management got involved and they were kind enough to provide me with a full refund. Therefore, I am updating this review from a 1-star to a 3-star. DO NOT BUY FROM THIS COMPANY! It took FOREVER to receive my package, which came from CHINA, by the way. When the jewelry finally arrived, nothing was as depicted on their Instagram/website. The pieces are very poor quality and appear very, very cheap. No biggie, right? WRONG! When I emailed support to request a refund, Sophie @ support said that they could either issue me a 10% refund and no need to return the pieces, a 20% off my next order, OR if wanted a “full” refund I would have to pay anywhere from $30-$50 for shipping, plus however much it costs to send the package certified/tracked because they won’t issue a refund if it is lost in the mail. This is absolutely ridiculous, and is certainly something that they should note on their site - but why would they? No one would purchase from them if they knew their shady practices in advance. This company is clearly shipping very poor quality products directly from China - the package says so. That being said, BUYER BEWARE!
Response from AB JewelryJul 26, 2025
We're very sorry to hear about your experience. We completely understand your frustration, and we apologize for the delay and the issues you encountered with your order. We've sent you an email to address the situation and offer a resolution — we hope you'll take a moment to review it. Your feedback is important to us, and we're committed to making this right.




