AB JewelryReviews of ab-jewelry.co

It’s been months I ordered a bracelet. I have not received yet. I’m trying to reach out to the company but their email address it’s not valid. I don’t know how to reach out to anyone with this company because I need a refund or I need my bracelets.

THE WORST ! First it took almost a month to arrive from China. The size of my bracelets are for infants !! NOT ADULTS ! It’s tight and looks so cheap ! I won’t even ask for a refund because I can see it’s not worth it ! DO NOT PURCHASE !! Fake cheap material

My order sat for 10 days with no movement. When I emailed asking for a refund, it's suddenly on its way. Now it's going to arrive too late for the event I ordered it for.

Updated, i ordered on july 21, had many issues which i describe about below but now its septemver 4 and still no package. I was out of the country on vacay and told them about this before i ordered to try and receive it before going away on august 3rd. there is no more info on tracking site after july 21st. What a joke. This company keeps proving to me that they cant be trusted and will definitely not buy anything from them again. Here is also what i experienced with them. After multiple emails AB finally did the right thing and resolved my problem. They gave me a promo code for 30% when using paypal but it wouldn't work. I contacted Sophie and initially she was fast and thorough. But after many emails and waiting and having to explain the issue over and over nothing was done. After waiting and being on a time restrain as I wanted these as gifts for family that im going to go see in 2 weeks, I went ahead and bought these items. I was also charged $6.93 for express but it clearly stated that I would get that free but did not. I then asked Sophie to refund the 30% not incl the extra for shipping. Which was $41. This is when she took her time and asked again to explain why I was asking for refund and then emailed me to confirm I wanted a refund only to have her finally come back and say no. She offered another 30% off coupon, which made me furious. As if I would ever go back and buy anything from them again. What a joke. This is what i call bad buisness! Not making things right just shows that the company only cares about the money. I shop alot and they just lost me as a customer. Buyers beware.

I have sent 3 emails to this company about a return and have yet to receive a response. I only receive their marketing emails which I do not need at this moment. The jewelry I bought was very problematic with them not being able to open or having to use a tool to pry it open and then not being able to close. I would like my money back. Also i order my items on June 27th and did not receive them until July 18th when it said I would receive my items on July 12th.

AB Jewelry is poor quality and looks cheap. The nail bracelet is HARD to open. The “gold” looks like cheap brass. I reached out to get refund. They DO NOT adhere to their return policy so beware if you order. UPDATE: AB Jewelry reached out to me to offer a 20% discount on cheap jewelry I will never want to purchase again. Or I could keep the jewelry and get a 10% refund which would be a grand total of $4. I asked for the refund because I will never order from them again. Order at your own risk.

Not the best experience here. Thank god my order was only &49.00. Ordered in May and still haven’t received… 3 months? no response except it’s in transit for the last 4 email conversations. Seems like a scam Don’t waste your money Tick tock shop got me again

Company did not honour the ‘select one & we’ll send its twin on us’ promotion & claimed they were unable to just send me the other item. Truly appalling customer service when it would have been so easy to rectify UPDATED to 3 stars - company have since contacted me to try & rectify things. They understood my point & are sending the 2nd item. Once all received then I’ll update this review again. UPDATED back down to 1 star as emails now being completely ignored & still no twin received.