AARPReviews of aarp.org

I purchased a Carnival Cruise E-gift card through AARP Rewards and was charged for it but never received it. Contacted AARP and was told I had to wait 24 hours. 24 hours passed and I was told they would file an escalation and I would have to wait another 3-5 days for a response. This is total fraud. I requested a refund, which I did not get so I had to file a claim with the credit card company I used to purchase the gift card with to get my money back and, of course, cancelled my AARP membership. They are supposed to benefit seniors but instead scam us.

AARP is a horrible organization. Their rewards for points are totally bogus & they are a leftist company. The customer service reps are awful & don't solve any problems. I just cancelled the auto renewal on my account & the rep named Sara had an attitude. Hope it will be the last time I have to speak to anyone there.

Hello, this is the 2nd year I cancel my membership renewal and keep getting charged. I am very disappointed with AARP. Last year, I let it go because I thought it was my mistake. This year I took a screenshot of the membership cancellation and I still got charged. Be careful ladies and gentlemen. Make sure to double check your bank accounts because AARP seems to take money out of your account without your consent.

Atrociously bad organisation. Of absolutely no value. They never ever sent us membership cards and repeated requests to do so met with silence. This organisation (or should that be disorganisation) exists for only one reason - the generation of unbelievable amounts of spam messages. Within a few weeks, I labelled all messages from AARP as spam where they have gone for the last year unseen. If you are an advertiser or partner, I'm pretty sure this is something you would want to know. A totally pointless orgnisation that's now asking me to renew - I cleverly avoided auto-renewal by giving a card number that would expire within the year of membership. Avoid avoid avoid!!!

AARP needs to move on from the Hartford or any other auto/home insurance company in CT because they SUCK!! Don't waste your precious time!

The AARP Travel Center booking flight and hotel in Las Vegas is misleading in that when you choose your room the screen states includes resort fee when in reality it is not and you are expected to pay that directly to the resort. I will not be renewing my AARP membership that is due this year.

I (also) have had the misfortune to have auto coverage by 'AARP - The Hartford'. Customer service non-existent online and put on your hunting boots to search for more by phone. For (years) I have had problems utilizing anything on their website as they constantly promise they will improve (not). Unfortunately they are not the only big business that guidelines their resources to 'TAKE PAYMENT' (not) give particular aid to customers. They prefer you do (not) bother them w/your petty problems (unless it concerns 'payment') much as the medical industry functions. I had asked if they only allowed certain search engines, etc., that might be one of the problems and was told 'no'. Finally (I) researched and found that yes indeed they do only allow (you guessed it) Google. I use Firefox as default since it appears to be the most secure. Can (not) use it here (Edge not stellar either). As soon as I put the right configuration together and used Chrome my account page lit up (but still a crappy website). They did (not) even have the base intelligence or decency to clue me to (that). The medical regime clinic I must utilize does (and says) the same. Mind-bending how everything is about control now...... Amazing how insurance companies can fail so badly especially when they receive some of the highest profit margins among big business' (like medical) that (could) be put to some good use like making things easier for their customers (and patients) or pay off claims and use protocol w/more expediency. I implore all who are subjected to feel the pain of business incompetency and neglect to make a quick online report to your Attorney General's Office and Consumer Protection Agency, etc. when your feeling the burn. Does not really take that much time and only if they get (enough) complaints will they lean in their direction. So, we all count if a difference is what we are after. If you are still stinging a 'quick email' to your congressional representative 'wouldn't hoit'. Voting to (improve) the local and federal gov (and) the U.S. economy might be worth your time, too. Got to start somewhere.'Take Charge'. It's your right.

When I set up my account an offshore person didn't understand that while I live with other people NO ONE drives my car but me, and even though I told them that no one has removed the other person from my policy. I think they really need to hire personnel who have graduated from high school.