aanabanana.comReviews of aanabanana.com

Response from aanabanana.comJan 1, 2023

Hello Chris, I apologize for not meeting with your expectations with this order but we did send you an order confirmation email on 8th December when you placed the order and a shipping confirmation on the 10th December (please do check your spam folder if you do not see them in the inbox). As you mentioned you ordered this on 8th Dec and got the product on 31st Dec you can see that we did ship it express as per your order (our express shipping time is 3 and half weeks) and even with the holiday rush we did deliver on time. I hope you liked your framed mini kit and in case of any issues please drop into our live chat and I will personally take care of you. We would appreciate if you will be kind enough to see this and change your feedback on the basis of the quality of product you have received to help us serve customers like you! Thanks, Josh

Response from aanabanana.comJan 1, 2023

Hello Jon, I see that the product has been delivered to you. I do apologize for you not getting a response but the support team was loaded with emails (due to the holiday rush) and we could not get back to you. I know it is not a reason that we left you unattended but I wanted to tell you the truth and unfortunately we did miss it this time. I hope you like the paint by numbers and we would appreciate if you will be kind enough to see this and change your feedback on the basis of the quality of product you have received to help us serve customers like you! Thanks, Josh

Response from aanabanana.comJan 1, 2023

Hello, we would like to help you better. Please do share more details about your order or connect us over live chat and I will help you with this for sure. Thanks, Josh

Response from aanabanana.comMay 16, 2023

Hello Adam, thank you for your kind words. Feedbacks like these helps us stay motivated and work better!