Emma L.
They will not respond to an order i…
They will not respond to an order i made years ago. I have been reaching out every month in every way i can and still nothing. I’d like a refund or my order!

We deal in Paint By Numbers and try and serve our customers to the best of our ability.
aanabanana.com (aanabanana.com) has 51 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Emma L.
They will not respond to an order i made years ago. I have been reaching out every month in every way i can and still nothing. I’d like a refund or my order!
Pam S.
Yes I am happy with the preview. Thank you
Candace H.
I placed an order on the 18th of April based on a pic I sent them. Had to email them numerous times just to even see a preview. I haven't heard anything since then, despite reaching out to "Josh" many times. Absolute waste of time and money. They are thieves
Taylor K.
I sent a personal photo to be my painting and I was happily surprised to get an email with the preview image. Prior to this I had wondered if it would fit right or if there was enough detail in the picture that the painting would look like the real people in the photo. I’m so happy with the results! I can’t wait to paint it!
Michael c B.
They looked up a 3 year old painting to send me some paint! Thank You SO Much!!
Bee D.
I’ve had the same experience as many others: poor communication after the initial order confirmation. I asked repeatedly for an anticipated shipping date and never received one. After 6 weeks of waiting and not knowing what to expect, i cancelled my order and disputed the charge with my credit card company. I received a refund from them immediately.
Response from aanabanana.comFeb 5, 2025
Hello Bee, Josh here - we had some issues with the email service and the emails were going to spam folders of our customers. We did reply to you and send you the tracking information. We are terribly sorry for the delay but due to the holiday season rush the first package was lost in transit and when you informed us that you never got the package we sent out another immediately via express shipping. We understand the frustration but trust us we value you and your business both. Please email me and I will surely do something special for you if you trust us again!
Floyd
I think they did a great job with the photo I sent!
Response from aanabanana.comFeb 5, 2025
Thank you! It was our pleasure to serve you!
Donna U.
Excellent service. Can’t wait to get canvas to paint. The preview looks just like the picture I sent.
Response from aanabanana.comFeb 5, 2025
Thank you! It was our pleasure to serve you!