9amHealthReviews of 9am.health

Update: 9am did follow up after this post as they described below and allowed me to schedule a visit with a provider in a timely manner. I hope this is just a temporary issue as they grow and experience higher demand. I will update my review as I experience the service, and would be thrilled if the service is a legitimate preventative health service as described and not just a ploy by United to discourage me and create beaurocracy to prevent me from using standard medical care. Stay tuned... My insurance company, United Healthcare, is forcing me to go through this company for GLP-1 instead of working with my PCP and specialists. Despite spending weeks filling out their surveys and sending them more and more labs, sleep apnea and doctors reports documenting my conditions and co-morbidities, it takes them an average of 7 days to respond to messages, they have not assigned me a care plan, and won't connect me to a doctor or schedule a meeting for me. Their only purpose seems to be to create hurdles to discourage me from seeking weight loss or treatment, and I can hardly seem to get anyone to speak with me or help me at all. When they do it is a generic response to eat more fiber or some useless generic videos. I am serious about weight loss and would be happy to follow their program but am really frustrated that United is forcing me to use this third party that seems completely understaffed and possibly set up simply to convince me not to seek medications and interventions that could save my life after losing family members to these diseases.

9AM Health was 5 stars until they ghosted me this week. Trying to get my prescription refilled and arrange labs for the end of the first 3 months on Mounjaro and haven't gotten any response in 4 days. Responses typically came in less than 24 hours.

The results I achieved with 9am Health was nothing short of astonishing. They helped me achieve my weight loss goals. Any questions I had along the way I was able to text and get a very quick answer. They are very attentive to the users needs. And my one on one check-ins via phone, really added to the overall ability to achieve the weight loss I was seeking. I highly recommend.

I cannot say enough good things about this healthcare provider! From the very beginning, their team was highly responsive and made the onboarding process seamless. They connected me with the right specialists at the right time, ensuring I always had the support I needed. Their comprehensive approach is truly impressive – with physicians, nutritionists, and care specialists all working together to provide a tailored experience. Every member of the team is attentive, takes the time to understand my healthcare goals, and collaborates to create a treatment plan that supports a healthy lifestyle. It’s clear that they genuinely care about their patients and are committed to providing exceptional care every step of the way.

Really love how accessible & responsive their staff is. Have never felt like I had this type of involvement or care from any of my healthcare providers before.

Everyone at 9am has been superb and i couldn't recommend them more. They have given me more insight and knowledge into my own health journey than I've ever had. I'm excited to take the steps neededed for my health and I feel I have ample support with 9am health

Every person I’ve worked with at 9AM Health has been thoughtful, knowledgeable and kind. Each seems genuinely invested in my successes and cares about my safety and well-being. In a world of impersonal, factory style medicine, 9AM health is a refreshing change.

Every person on the team are positive and are very helpful motivators! I have been consistently losing weight die to the great exercise and nutrition advice!