9amHealthReviews of 9am.health

This company is a scam. They charge your credit card immediately and then draw out your care, then after a month decide you don’t qualify for the medication. It took one month to decide I don’t qualify? Then refuse to refund your card. They give you one possible date and time to speak to the Dr. Do not use!

Eugenia was awesome! She was informative and supportive. I can’t wait to meet my goals and share my successful update with her!

Cust. Svc. Veronique, really went beyond meeting standards in her position. She went Above Excellent. Veronique assisted me, (via phone and we both were online) during my online member process. She communicated in a knowledgeable manner and she was polite and professional at all times. I'm excited about my 9AM Health membership. *For those having problems with the Rx being covered by their Rx providers, I have updated information regarding approvals via Medi-Cal, Medicaid in both TX & CA. It's slightly described it on the Lily website but I have gone through it for myself. For further information on the above issue in "regular people words" contact/DM me, Re: "Wt. Loss Rx Info" on IG & Tik Tok @black2dapearl_4u2c. No personal information needed. Just answering questions & info being provided to assist you in this Wt. Loss journey & medication approvals. We discovered a huge systems issues that can affect many people. *I am NOT an influencer and not getting paid for this. I'm just a regular honest person that's trying to help others.

I hate this stupid program. I had to pay for labs THEY required which I find ridiculous as I didn’t even want these and provided labs from my pcp but god forbid they weren’t what they wanted. And then I have a meeting with a pharmacist questioning my medical diagnoses like she’s some doctor or something. Then she tells me I HAVE to buy a smart scale and well sorry I can’t afford one. And I shouldn’t have to spend MY money on some program I don’t even want to do, that my insurance is forcing me to do. And now I have to talk to a dietician who was supposed to contact me “right away”. Haven’t heard anything. And it takes 2 business days for anything to get done or any question to get answered. I have complained to my insurance and the company about this bogus app. Hope they get rid of it by next year.

Poor experience so far. My company / insurance requires us to use 9am health now for Zepbound, so my primary care officially referred me. During my appt with the NP, she claimed to not have my starting weight on file from when my PCP put me on Zepbound. I screenshared and showed her my starting weight from my DEXA scan, and even shared some bloodwork in real time. She said she would call me back same day with a decision if they can take over my Zepbound prescription. I never heard back for 2 weeks until I reached out. She gaslit me by saying she was pending records for me and that I “never shared anything via screen share”. She then completely ignored the fact that we discussed in detail how she would call me back after our appt, me even giving her permission to leave a detailed message. Absurd to gaslight your new clients like that. I reached out to my company to inform them that 9am health is giving me the run-around and claiming they don’t have my records. My PCP said they should have everything and even sent me detailed records they sent them showing my starting weight at just under 190. It’s pulling teeth working with these people. I hope I get my Zepbound soon and a different NP assigned.

My insurance was giving me a really hard time about starting Wegovy. Sophie and Veranique worked really hard for my appeal and were successful in getting my insurance to approve and cover Wegovy. I am so grateful for both of their highly skilled work and dedication to quality supportive care.

Great experience all around. Quick response time. Helpful and patient with questions and needs of the patient. Highly recommend

I am enjoying my relationship with 9amHealth. Chat questions are answered quickly. My Zepbound prescription was approved after 9amHealth provided the needed information. I pick up my meds at my local supermarket. I follow the online guidelines for successful Weightloss. The bottom line is: you must be proactive in your approach. You can’t just inject the drug and sit back. My local physician would not write my prescription. I’m glad I found someone who understands my situation better.