MICHELLE
If I could give ZERO stars
If I could give ZERO stars, I would. PLEASE, PLEASE PLEASE do not do business with these people. I made a purchase on March 19, 2020, and have never received my package. Each time I've contacted customer service, which is a joke because the only way you can reach someone is through their "Live Chat" which isn't live at all and you get an error message when you try to send an email, I've been asked to wait ONE MORE WEEK, but yet they can't tell me where the package is. I knew in the beginning it would be at least a month, and I was ok with that. But we've gotten to the point where they just need to issue me a refund, which they are unwilling to do. Had to start a claim with PayPal, which hopefully allows me to get a refund. DO NOT BE DESPERATE ENOUGH TO USE THIS SITE. THEIR PRICES MIGHT BE EXTREMELY CHEAP, BUT IT'S NOT WORTH THE HASSLE!!!
Response from 8SeasonsJun 18, 2021
Dear Michelle Really sorry to hear that, as if you have placed order on our site, would you mind letting me know your order number? I will check for you immediately and offer you a better solution, you can contact us with email address of [email protected]; on our homepage you can also see the information of us on the place of 'contact us', via email, live chat, skype, phone call, any one will be ok. hope to hear from you soon. Best regards 8seasons Team