LoanMart connects consumers with the cash they need, including through car title loans. Credit issues aren’t a problem! Apply in minutes, and get your cash in just hours. Contact us to see your borrowing options and full disclosures. Call toll free: 855-422-7412 or visit us online!
LoanMart (800loanmart.com) has 572 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
800loanmart.com
Website
800loanmart.com
Category
Investments & Wealth
Location
Los Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 20% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Absolutely horrible experience. After providing all the documentation needed and explaining all of the documents to them they wanted more. Not to mention everytime I contacted them I spoke to someone new who had to relearn my application. One said it was enough one said O we need more. The last woman I spoke to before I terminated everything to go find another lender was an absolute hideous person. The experience with thise people started out great but deteriorated quickly. In providing everything then asking for more proof, you see my check going into my account by bank statement. Then she said I needed a letter from my employer that I got paid weekly. I mean damn Im putting up my truck title for collateral. You offered me a quarter what its worth, and are going to come get it as soon as I default. What else do you need, the first born?
JI
jill
No proof of trustworthiness
This review is a month late BUT it's still accurate to my experience. I'm so glad I chose not to accept a loan from them. I live in Arizona so I couldn't get a personal loan from them because they only to title loans in AZ. I applied and got accepted. The rates were good; however, they have no respect for your LEGAL right to privacy. They required me to give phone numbers and emails of OTHER people. I have the right to take a loan without notifying my friends and family because it is MY private business. They had no respect for that at all though. They said they would only contact them in emergency circumstances but they offered no proof to enable me to believe them. They also provided no proof that the title of my car that I would have had to email them would be safe in their hands. They think words are enough. They did not prove their trustworthiness so I did not do business with them. Lastly, they advertise so much that their process is quick. However, in reality it's actually long. My advice is be careful when dealing with this company. They think words without anything to back them up is enough. All it did was prove to me that I couldn't trust them.
Response from LoanMartAug 7, 2023
Thank you for taking the time to share your experience, Jill. We take pride in treating every customer with excellent service and are sorry to hear that you are unhappy with the level of service provided to you. Our apologies for any miscommunication and thank you for bringing this to our attention.
CM
Cynthia M.
I will say Loanmart is great for…
I will say Loanmart is great for funding your loan...but...I do not recommend getting a loan from them unless you have no other options. You will end up owing more than the original loan even if you make your scheduled payments. Which is very difficult to do and then they will charge you late fees! They are LOANSHARKS BEWARE
Response from LoanMartJul 17, 2023
Thanks for the feedback, Cynthia. We're sorry that you were not satisfied with your loan.
CU
customer
LoanMart repossessed my van before a…
LoanMart repossessed my van before a payment was even due. The reason was breach a contract. I did not send them the actual physical paper title to my vehicle. It didn't matter that they do not need to physically have the title to place a lien on a vehicle or to repossess a vehicle. I told him I didn't have the actual title that it was an online title in the state of Arizona. When I try to file for a title I was told I couldn't because they had a lien on my vehicle and only the lien holder can get the title. That did not stop them. Now I owe $500 reposition fee plus the loan in full if I want my band back. We're talking about $3,500. If I had that kind of money I would not have gotten the loan in the first place. Because of a technicality that didn't affect the loan in any way they have taken my van and I have no way of getting it back. I received one voicemail about the matter and that was it. They said they make several attempts but it's just not true. So now they have a $12,000 van for a $2,500 loan. That's a good hustle.
KA
Keisha A.
Loanmart is a crooked company
Loanmart is a crooked company! I was not informed that they charge interest everyday on your loan, even when you're paying it monthly. 5 dollars or more! I do not recommend anyone to get a loan from there ever!
Response from LoanMartJul 10, 2023
Thanks, Keisha, for taking the time to leave a review. We’d love to hear more about this issue. Please contact us at [email protected].
Our apologies for any miscommunication and thank you for bringing this to our attention.
YH
Yolanda H.
I attempted to pay my loan off and…
I attempted to pay my loan off and following the instructions of their customer service it would allow me to. when I call back for 2 days the only thing they were worried about me paying was for the 2 interest that had been added to my account. I will NEVER use them again. The will lie to you just so you cannot not close the account so that the account will acquire mor interest.tried to close my account for 2 days and all they were concerned about was getting an extra $20 instead of helping me close the account after following their employees instructions. This account has been closed out and I will NEVER recommend this company to anyone to use
Response from LoanMartMay 31, 2023
Thank you for taking the time to share your experience, Yolanda. We’re sorry to hear you had that much trouble with the payoff process. Your feedback is certainly not what we like to hear, and we appreciate you bringing this to our attention.
RO
Rob
Do anything but contact LoanMart
what a joke of a company. I have worked hard and preached sound decision making with my kids for years. Plain and simple listen to me. I was never in 1 million years going to use these predators without expecting I'd have it fully paid off well before the first payment was due. which was 3 times the loan amount I actually had with the car. But, I needed the funds for my families unforeseen expenses. The delays in the monies expected led to a nightmare I still have 3+ years later. I woke up in the morning the day my son was expected to graduate to find the car towed. After literally talking to this lady calling for a settlement a couple days earlier. I had a lawyer working with this to resolve before it got out of hand. In the end I spend $1000 in interest and the hassle to get my damn car back 30 miles away. This weird towing company made you pay cash and set an appointment outside this ghetto gate in the middle of nowhere. I couldn't even find it for awhile. I settled and paid the car loan off and yet it was towed that next day, as mentioned. I happily joined in on the class action suit brought against these title loan guys. I could have simply called family/friends and would do that in a heartbeat before I would ever jeopordize my family again. I can not stress this enough. Eat crow, find any alternative to these clowns. Having money for a temporary solution is a long-term problem that you may lose everything in the end. A tough lesson, but thank god I never ever have to deal with them again.
Response from LoanMartMay 24, 2023
Dear Robert:
We are sorry to hear that your experience with LoanMart did not meet your expectations. We strive to provide world-class service to our patrons, and apologize for any inconvenience that you experienced. While we are unable to disclose any personal information with respect to the servicing or history of your account, we are glad to hear that you took advantage of the no-prepayment penalty. As you mentioned in your review, a Title Loan is an expensive form of credit. LoanMart ensures that each applicant is fully aware of the terms, including the Annual Percentage Rate, Finance Charge, Amount Financed, and Total of Payments for the cost of the loan, including the term, monthly payment amount, and when payments are to commence. We provide the terms two (2) times telephonically and make prominently display of them on our agreements in big bold letters of the first payment. Customers are asked to carefully review the agreement and only proceed to sign and receive the funds if they agree with the terms set forth and are under no obligation to take the loan. However, it is a great financial resource when unforeseen hardships happen. LoanMart is proud to have been able to serve you in obtaining the financial assistance you needed. Should you wish to discuss the details of your account further, please contact LoanMart’s Compliance Department at [email protected].
MA
Mary
PREDATORY LOAN COMPANY. Don’t walk away, RUN!!
Do NOT get a loan from this company! They are a PREDATORY loan company. My interest rate was 98% DAILY! They repossessed my car for 47 days late payment. $700 plus to get it back. Lost income while it sat in the tow yard. Took a title loan for $4500. Paid it off 11 months later and it cost me $11,800!!!!!
THIS ACTIVITY IS ILLEGAL! Stay away!!! I’m lucky I got out of this PREDATORY LOAN COMPANY when I did. Now the FLORIDA ATTORNEY GENERAL IS INVESTIGATING AND BBB HAS BEEN NOTIFIED. Just read the Better Business Bureau file on them —- it reads like a LOAN SHARKING organization!!!
Follow up to LoanMart Response
The company is dishonest in their reply. When I was lucky enough to pay it off, it was a 98% interest rate.
LoanMart preys on those desparate for funds, as I was. If it hadn’t been for a family member, I would have never gotten my car back from their repressors. They charge ILLEGAL interest fees and then take your car when you can’t keep up with their payment schedule. I really think they are actually in the CAR business. Curious to know the PERCENTAGE of their customer’s cars TAKEN by this company.
Again, don’t be a fool like I was! Will be shouting this from every corner of the internet until the state of Florida SHUTS THEM DOWN! instagram, twitter, TikTok,Facebook, you tube videos… all on the way! THIS IS A DIRT BAG COMPANY AND THEY PISSED OFF THE WRONG GIRL.
Run from this company!!!
Response from LoanMartFeb 10, 2023
Dear Mary:
We appreciate you taking the time to review your experience with ChoiceCash. We take pride in the level of service that we provide to each and every customer. Please be advised that the terms of the ChoiceCash Loan (including the interest rate and the duration) are explained to each applicant, once during the initial pre-approval call and during a second call wherein the Loan Officer goes over the “Final Terms.” Once each applicant verbally agrees to proceed, the Agreement is sent to each applicant via e-Sign for review and execution. Each of the terms are clearly disclosed in the Truth in Lending Act Disclosures (“TILA Disclosures”) box displayed prominently on the first page of the Agreement.
While it is clearly noted that the ChoiceCash Title Loan is a simple interest loan and that you may obtain a loan at a much cheaper finance cost, the ChoiceCash Title Loan does not carry a daily interest rate of 98% as you have contended. In fact, the ChoiceCash Loan carries a no-prepayment penalty and carries an automatic payment and interest rate reduction, which may occur each month up to an overall interest reduction rate that is disclosed in the CCBank Installment Loan and Security Agreement, so long that your loan meets all of the following eligibility criteria as outlined. Should you wish to discuss this matter further, please contact the Compliance Department at [email protected].
We thank you for allowing us to review and respond to your experience.
Sincerely,
Compliance Department
LoanMart for Capital Community Bank