LoanMart connects consumers with the cash they need, including through car title loans. Credit issues aren’t a problem! Apply in minutes, and get your cash in just hours. Contact us to see your borrowing options and full disclosures. Call toll free: 855-422-7412 or visit us online!
LoanMart (800loanmart.com) has 572 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
800loanmart.com
Website
800loanmart.com
Category
Investments & Wealth
Location
Los Angeles, California
Listed on Five Star Index
2026
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The company replied to 20% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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ZERO STARS.....I called filled out everything they wanted. I was told in the beginning I could borrow 8467.00 on a paid off 2019 Ford Taurus SLE all wheel drive. Then they knock the value down to 6100 with $400 in fees. Then they called me back and told me that they could only loan $4,113.33 so I agreed went through with all the paperwork did the Michigan title application sent them all the proper insurance pictures driver's license and banking information, and then they called me back and told me they could only loan me $2,039 on it then gave me the runaround after I signed all the paperwork UPS everything and now they are saying that I used a third party to UPS them the documents so it may be 24 to 48 hours before I am funded currently I'm sitting in front of Walmart waiting on the bar code to go and get the funds this is absolutely a b******* scam at 119% interest where's the predatory lending laws and when do they come into effect.…..
Response from LoanMartJun 14, 2024
Thanks for the feedback, Mike. This is certainly not the level of service we strive to provide. We’re sorry to hear you had that much trouble with the loan. Our apologies for any miscommunication and thank you for bringing this to our attention.
JA
ja
Misleading. I would give you a no star rating if possible!
Misinformed. Was told at the last minute/after I sent the title lien, that it had to be sent in a pdf form. They should have told me that prior to submitting the form. Was also told that the form could not be screen shot. When they already knew because I was told by them to print the form out and sign the last page, take a picture and send it back to them. I would give loan mart a no star rating if possible. One big headache! The process was not quick! I had to call them to see if they received the above mentioned documents. They never received the documents. Then they had to look at another email-to where the documents were sent! Just makes me feel very uncomfortable and leaves me wondering just exactly how much trouble I would have in getting my title back -(especially being out of state) should I have went thru with the loan. I forwarded a email to them expressing my displeasure with the whole process. I know that they do not need my business. However, I know that they need good reviews. Well this is not a good review!!!! Please beware -they are not up front.
Was told that they could not accept the documents. After reading more reviews.. I am glad that i did not sign any loan contract with them! Be ware!!
Response from LoanMartJun 14, 2024
Thank you for providing feedback on your experience with LoanMart. We apologize for the delay in your loan process.
LY
Lydia
Very unhelpful
Don't expect them to work with you if you have issues repaying your loan. All they want is their money. I get it, but it costs nothing to be nice and a tiny bit flexible.
Response from LoanMartJun 14, 2024
We appreciate you taking the time to review your experience with LoanMart. We’re sorry to hear about your frustration with the repayment process – our aim is to make the process transparent and easy from start to finish.
XJ
Xavier J.
I would give them zero stars if I…
I would give them zero stars if I could. These people want so many documents it's ridiculous and then when you give it to them, they tell you they need more. I'm talking to a different agent every time I call and getting told different things. Horrible experience.
CU
customer
Worst financial decision I ever made…
Worst financial decision I ever made period.
SW
Samuel W.
After the vehicle continually breaking…
After the vehicle continually breaking down they refused to repossess it as I couldn't afford to continually fix it. They declined, waited 3 months and charged me interest. STAY AWAY as this company is a scam!
TH
Thindy
2 days after signing and still no money, meanwhile i'm being charged interest from date of signing
Received loan docs at 1:36pm. I completed the signing and Confirmed the FEDEX of title before 2pm. Was told by Loan Officer that I would have the funds same day. However funding said i would have next day. Next day arrived. still did not receive my loan funds. the funding dept said they sent ACH, to my bank. my bnank says they do not have it. This company is not being honest about their funding time limits which is costing me time and money. Now I may have to cancel and start all over with another lender.
JE
Jessie
If I could leave no stars I would
If I could leave no stars I would. No one should ever use LOANMART for a title loan. Customer service after getting loan is horrendous. Handful of times being put on hold, then disconnected, then transferred to wrong departments. Fees are ridiculously high. To make payments you can’t pay directly to them, you have to use a third party service, which charge a fee. Towed my car after being late for 31 days, without notice, then had to pay entire loan before getting it back. Was told I didn’t have to pay any fees at the tow company, which was a lie. On top of another fee to the police department.
If you’re looking for a title loan look elsewhere. They have several lawsuits against them, available to look at online. I wish I would have done more research before dealing with this shady company. They get away with loopholes because they are a California company partnered with Capital Community Bank which is in Utah. Smart business for them, crappy for customers.
Response from LoanMartNov 28, 2023
Dear Jessie:
The ChoiceCash Loan is made and originated by Capital Community Bank (“CCBank”), a Utah Chartered bank, located in Provo, Utah, Member FDIC. The ChoiceCash Loan and the proceeds of the loan are primarily intended for personal, family, and household purposes which come in handy when there’s an urgent need for immediate monetary assistance. CCBank requires that all its applicants understand the terms of the agreement, which include among other things, the Annual Percentage Rate, the Finance Charge, the Amount Financed and the Total of Payments should the loan be taken at the full term of thirty-six (36) months. CCBank also discloses when payments are due, and if payments are not made on or before the due date, the account is subject to a late fee. In addition, the ChoiceCash Loan carries a no-prepayment penalty and customers are encouraged to make additional payments to the principal to reduce the cost of interest over the life of the loan. The ChoiceCash Loan also carries a rate reduction program, which may reduce the interest rate and payment monthly so long that payments are made in accordance as outlined by the rate reduction provisions of the agreement.
CCBank is certainly aware that sometimes customers have economic challenges that impact their ability to make the payments required under the applicable loan documents, and upon receiving a hardship request from its consumer, a reasonable review is conducted to ensure that a mutually acceptable resolution regarding the account is reached. LoanMart as the service provider for CCBank ensures that it makes reasonable attempts on behalf of CCBank to establish contact with the customer and make reasonable payment arrangements regarding the account before CCBank initiates any enforcement of its remedies under the agreement and offers various payment methods for a consumer to make payment, i.e. (PayNearMe Debit Card, PayNearMe ACH, Visa or MasterCard, Personal Check, Cashier’s Check, Money Order or Certified Check). We note that there is no fee for any PayNearMe ACH Payments or payments mailed to CCBank’s payment processing center. Absent any contact or understanding of a customer’s intention to cure a default of non-payment, CCBank after exhausting all its contact method options may exercise its rights and repossess the vehicle pledged as collateral.
As noted above, CCBank, the lender with respect to the ChoiceCash Loan, is a Utah state-chartered bank with the FDIC as its primary federal banking regulator. CCBank is governed by both federal banking laws and the laws of the State of Utah which allow CCBank to export its permissible interest rate anywhere in the United States and continue to serve as a financial resource to consumers who do not have the necessary means to access credit via an alternative method.
Thank you for taking the opportunity to review your ChoiceCash experience. Should you wish to discuss your situation further, please contact the Compliance Department at [email protected].