1-800-Flowers.comReviews of 800flowers.com

If I could, I would put a zero stars. We placed an order for our daughter on 02/14, Valentine's Day. However, on 02/14, at 5 AM, we received an automatic email saying they had made several attempts to deliver the flowers. (5 IN THE MORNING). My husband contacted customer service and was assured that the flowers would be delivered by 8 PM. The order was not delivered. At 9 PM, during another call to customer service, the representative offered a refund. No one took responsibility.

Ordered a peony bouquet. The buds did not open as promised, and in 3 days they just turned brown. The best they offered was a partial refund and a discount on a future purchase. There will not be a future purchase. PATRONIZE YOUR LOCAL FLORIST!

If I could give 0 stars I would. Absolutely horrible. Save your money and do not order from here

My friend ordered me flowers for Valentines Day, from 1800 flowers. The flowers that I received were dead flowers, the leaves were falling off and all the flowers were wilted. Honestly I cried they were so disgusting I couldn’t help but brake down. When I called to complain. The gentleman said that they would replace them 3 days later and not even the next day. Please don’t order from them. The bouquets that you received are nothing like what you see online 😭

Placed order #: W01005934682368 on the the 11th to my daughter school as her first year of being a school teacher. first of all these orders are being shipped. I paid well over $150 for my order for me to call this morning (2/14) and they said my order was deleted this is aweful and heart-breaking as I wanted to give my sweet heart a special gift due to me living 5 hours away. csr explained it is nothing they can do. thanks a whole lot for nothing. then I was hold and hung up on.🤢🤢🤢🤢

They suck!!!! Advertise a valentine bouquet and what my wife received was a fed ex box with flowers and a hallow vase with a pumpkin on it

I ordered the Enchanted Rose Medley, 36 Stems w/Red Swirl Vase, Product Number 192246MRDSV1, for $120.08. The vase and delivery date were good. Unfortunately, the leaves and petals started falling off as soon as the box was opened. The flowers have been here less than a day and more petals and flowers are falling off, I doubt it will last 2 days.

Let's start with the date my gift basket was supposed to arrive changed after I placed the order on Jan 24th. My friend just had a baby and had family in town. I sent the baby food basket thing for the family to have fun with. Well day 1,2,3,4 still no basket then family leaves, so I call to cancel after spending a hour with chatting just to be told it's there sister company I need to chat with them and they will cancel it. I chat with them and I'm told it will be canceled but nope, they lie and it just shipped a day ago to basically no one. Not only did they not hit the day they promised when I made the purchase but they then missed the fake date of the 3rd they had. I think it's funny they print the fedex label day 1 to make you think it's going and you presume everything is all set. This is disappointing, I told my friend it was on the way. After telling him what happened he said he's not surprised by this. They once sent him flowers in pieces. One more little thing, there is an option to have the transcript emailed to you, I requested both be sent because the fact I was told it would be canceled was in there and sure enough it was never emailed. Oh and no confirmation or receipt was sent even when I asked for it. I was either purposely lied to or they are just incompetent because they are so big. Order from them if you have a window of 30 days. But ultimately this is my fault, I should have personally put something together myself. 800 Flowers how archaic, done still call 800 numbers? I won't and will forever remind everyone I know, family, friends, congregation do not ever use this place, unless of course you have a month to spare and a couple of hours to waste looking for it. Oh I almost forgot I wrote the cutest poem to the little guy that just joined us on earth and it doesn't appear that even shippe. Attached is the poem.. Enjoy! I wish I could leave a -10 for a rating, that's a fair number considering that's how many days it shipped late.