5ivepillars.com Reviews | Read Customer Reviews of 5ivepillars.com

5ivepillars.com Reviews | Read Customer Reviews of 5ivepillars.com

5ivepillars.com reviews

Showing 31 reviews with 1 star · Clear filters

Rami D.
Jul 29, 2025
I have not received my order after 30…
I have not received my order after 30 days of waiting. Very disappointed and frustrated!
Response from 5ivepillars.comAug 6, 2025
Salam Rami, we’re truly sorry to hear about your experience with not receiving your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
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Chinyere T.
Apr 4, 2025
I was sent an incorrect item
I was sent an incorrect item. I would like a refund. I've emailed the company twice with no reply.
Response from 5ivepillars.comJul 25, 2025
Salam Chinyere, we’re truly sorry to hear about your experience with receiving the incorrect item. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
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Clarissa G.
Mar 9, 2025
Never received
never got my order
Response from 5ivepillars.comJul 25, 2025
Salam Clarissa, we’re truly sorry to hear about your experience with not receiving your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
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Davey G.
Feb 11, 2025
Still haven’t received my order
Still haven’t received my order
Response from 5ivepillars.comJul 30, 2025
Salam Davey, we’re truly sorry to hear about your experience with not receiving your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
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Valued C.
Jan 27, 2025
Customer service doesn’t even get back…
Customer service doesn’t even get back to any of the emails you send! It’s my 3rd time ordering and got the totally wrong order and no info if I’m going to get my order or money back …
Response from 5ivepillars.comAug 11, 2025
Salam, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
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Isadore R.
Jan 3, 2025
My product was never sent and my refund…
My product was never sent and my refund was never sent after I ordered! Nobody even answered my email
Response from 5ivepillars.comJul 29, 2025
Salam Isadore, we’re truly sorry to hear about your experience with not receiving your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
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Sean K.
Aug 30, 2024
Don’t buy. Product never even shipped. No response from company
Bought $250 of product over a month ago. Item still hasn’t even shipped. Tried contacting the company multiple times (email; no phone number available) just to inquire about the status - no response despite several attempts! Bought these items for my brother as a gift, I dont make a lot of money and I can’t even get a refund back. It’s so frustrating
Response from 5ivepillars.comAug 11, 2025
Salam Sean, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
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Ali A.
Feb 8, 2024
Ive sent multiple emails regarding how…
Ive sent multiple emails regarding how i can process my return. Frankly, i’ll never purchase or recommend your apparel.
Response from 5ivepillars.comJul 30, 2025
Salam Ali, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
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