Paul H.
Buyer beware, very aware!
I place my first order for a couple of samples and had to wait as one was out of stock. When they arrived, packed in just a corrugated cardboard envelope, one sample in glass had smashed and I ended up with glass shards everywhere. The company apologised and said they would send me 5 more free samples, which I had to chase. They have just arrived in this country and fed-ex say I’m liable for charges of €10 euros which they have paid already and are now billing me for free samples??? The package didn’t say what it was, had no value on it so I don’t know how anything was calculated. Was going to refuse delivery but the driver said they wouldn’t release the package if there were charges, but I get another message today to say that they are due !



