50 ml United States Reviews | Read Customer Reviews of 50-ml.com

50 ml United States Reviews | Read Customer Reviews of 50-ml.com

50 ml United States reviews

Showing 46 reviews with 1 star · Clear filters

Juliet M.
Aug 31, 2026
My purchase still has not arrived!!!!!
My purchase still has not arrived!!!!!
Response from 50 ml United StatesSep 4, 2026
Dear customer, Thank you for sharing your feedback. We understand that you are still waiting for your order. As already explained in our previous email, your shipment to the United States was dispatched from our warehouse in Italy on 14 August and is still within the expected delivery timeframe of up to 20 business days. We have already provided you with all the available shipping and tracking information by email and will be happy to assist you further should any issue arise once the expected delivery timeframe has passed. Kind regards from the 50-ml team ✨
Report
CS
Jul 24, 2026
No products were delivered
Hello Customer service personnel: I did not receive the products thst I was charged for. Hope that you can look into this and ship my products to me. Thank you.
Response from 50 ml United StatesJul 24, 2026
Dear Customer, We are sorry to hear about your experience. To allow us to investigate your case and assist you as quickly as possible, we kindly ask you to contact us directly at [email protected], providing your order number and a brief description of the issue. We will be happy to look into the matter and find the most suitable solution for you as soon as possible. Kind regards from the 50 ml team✨
Report
PAUL
Jul 7, 2026
The scent was foul
The scent was foul, bad batch but you dont accept returns when opened. Im stuck with crap. Stop bothering me. Do not respond I want no part of your business. Bother me one more time and I will post my factual experience.
Response from 50 ml United StatesJul 8, 2026
Dear Customer, Thank you for taking the time to share your feedback. We are sorry to hear that the fragrance did not meet your personal expectations. As an authorized retailer, we do not manufacture or alter the fragrances we sell. The olfactory profile and formulation of each perfume are developed entirely by the respective brand, and personal perception of a fragrance can naturally vary from one individual to another. Regarding returns, our policy does not allow the return of fragrances that have been opened and tested. This policy is based on hygiene and product safety requirements and is applied consistently to all customers, as opened products cannot be resold. We understand that this outcome was disappointing, and while we regret that we could not meet your expectations, we remain committed to applying the same policies fairly and transparently to every customer. Kind regards from the 50 ml team✨
Report
Quratul Ain S.
Jun 27, 2026
It took more than 20 days to get my…
It took more than 20 days to get my product very slow delivery service.
Response from 50 ml United StatesJun 29, 2026
Dear customer, Thank you for taking the time to share your feedback. We are sorry to hear that you were not satisfied with the delivery time. For shipments to the United States, the estimated delivery time is approximately **20 working days**, and this information is provided during the checkout process. This is due to the international shipping procedure, as parcels are first transported from Italy to the United States and then handed over to USPS for final delivery. We understand that waiting can be frustrating, and we truly appreciate your patience and your feedback. Kind regards from the 50 ml team✨
Report
Bouq-less
May 27, 2026
Does not ship orders
I have ordered from the company a few times in the past with no issues. I placed a new order on April 12th and never received it. A couple weeks after placing the order, I had not heard anything about shipment so I reached out to customer service. They advised there were some problems with international shipping and advised me that my order would be shipped soon. They provided a date by which the order would ship. That day came and went with no shipment. This happened two more times. I was told that the product had been tendered to the USPS and was given a tracking number. The tracking number never updated and the package never arrived. I eventually just asked for a refund and was provided it. Unfortunately, I would not recommend ordering from this company to the lack of proper shipping procedure and lack of transparency to customers.
Response from 50 ml United StatesMay 29, 2026
Dear customer, We're sorry your order wasn't delivered. Unfortunately, the problem wasn't our fault, as we shipped it correctly to your country with all the necessary documents for delivery. However, if you'd like to purchase from us again, please contact us so we can assist you as best we can and offer you a small gift. Best regards, the 50 ml team ✨
Report
Debbie
May 8, 2026
I have not received my products
I have not received my products. It has been over 1 month.
Response from 50 ml United StatesMay 15, 2026
Dear customer, We apologize for the delay. There were some customs issues, and we note that your package has been received. If you need assistance, please don't hesitate to contact us. Best regards, the 50 ml team ✨
Report
Jack and Rileys M.
May 7, 2026
Horrible experience
Apparently they wait until they have a pallet to ship overseas. 5 weeks later and nothing - no tracking either. The company ignored my requests for a refund. I get packages all the time from Univere, Jovoy, Amyris, and perfumers all over the world and never waited longer than a week for a FedEx or DHL package. Spare yourself the headaches and order from a company that uses traditional shipping methods. I will never buy from them again.
Report
Logan A.
May 7, 2026
Never received my product.
Never received my product.
Report