RICHARD K.
While the online experience worked…
While the online experience worked fine, I had to return the items I ordered and their return process is terrible. I had to return the items to another warehouse than where they were shipped from and the approval process for a credit was supposed to be a 3-5 day process. It has now been 12 calendar days(8 business days)with no response regarding my credit. The have apologized f \or the delay several times, but I can't put that in my bank account. They need to greatly improve their policies and procedures for handling returns. I am about to place dispute on the original charge if they can't resolve this problem.
