Robert L.
Slow shipping
I placed the order on 3/18/23. You send me an email with a tracking number that does not work. When I question how long it takes, i get the canned blurb that you're busy. Also, I would like to point out that you took my funds quickly. The timeliness ended there. I am looking for a resolution here. One way or the other. I'm a very dissatisfied customer.
Response from 4PatriotsMar 27, 2023
Hi Robert, Thank you for your review and feedback. I'm sorry to hear that you received the wrong tracking#. With our shipping, the processing time before an order ships is 3-5 days, excluding weekends. Once your order ships, we will email you a confirmation that will include tracking information as well. After a review of your account, an order was placed on March 12th and shipped on March 13th. Your shipment started with UPS and the tracking number indicates when you pull it up on the UPS website that they switched your package over to USPS and included that tracking number for you to track as well. Your order was delivered on March 19th which is within our delivery window of 7-10 business days. Again, we apologize for any confusion and are happy to know that you have received your order. Best Regards, Kristy B.



