James Q.
New sidekick died after one night, customer service sucks.
I got a new sidekick 300 watts with 2200xx includes 100 watts and 40 watts solar foldings last week. I tried to test sidekick for using my cpap machine overnight. then in morning, it stopped working, I tried to recharge it and it is completed dead. I only tried it for one night. I tried to call 4patriot's customer service on phone and it kept holding me on for 1 hour and half then hung up on me. I tried their live chat and it's not helpful with their stupid bot, no one alive representive online. I just emailed 4patriot today and waiting. I am not impressed with 4patriots. I am considering to return all items for full refund. I am disappointed. My wife say You see I told you not trust 4patriots because she saw this trustpilot review before.
Response from 4PatriotsSep 24, 2024
Hello James, We're sorry to hear that you have experienced issues with your Patriot Power Sidekick. Your satisfaction is important to us. Please send an email to [email protected] and we would be happy to assist you further.



