4PatriotsReviews of 4patriots.com

I ordered the water filter and two water filter cartridges. Got the cartridges the water filter on back order. Called customer service x3. On hold over 1 hour. Called back and spoke with order entry person. No idea when the filter would be in. Canceled my order returned filters. Asked 4PATRIOTS to cancel my shop pay payment plan not sure if that was done. Even if you are busy this is unacceptable customer service. I worked as a nurse in work comp. Customer service was number one. This is unacceptable no matter how busy you are. Three calls,attempted live chat,did not work. After 5 attempts to contact,did not receive a satisfactory answer to my order issue.

My 89 year old Aunt buys into the doomsday crap. She bought me a 4patriots solar USB battery backup for my cell phone. I am in Sarasota and charged it up in anticipation of Hurricane Milton. I lost power and used the device to charge my cell phone since I had no power for a couple of days. I only got one phone charge. Other battery backups I've had that size usually give about 4 charges. So I plugged it in and the battery charge indicator LEDs would not come on. If I held down the light button they would flash really fast. Wasn't normal. I plugged it into my phone and it charged for 10 seconds then quit. I charged the pack 24 hours. I tried charging it with the solar. IT WAS TOAST AFTER 1 USE. Cheap junk battery backup. Not reliable when you need it. I was on the chat for 30 minutes and got no help and they refused to back their product with a reasonable return policy. This company is a rip off, selling cheap crap taking advantage of people that watch Fox News and believe things are horrible. I hope 4 Patriots goes out of business to prevent this from happening to more customers. Taking advantage of good people. smh 10/23 In response to the 4 patriots response below. My original review CLEARLY states my elderly aunt bought it for me as a gift. It was shipped to me, but the order wasn't placed in my name. I chatted with 4 patriots and stated I could provide her information to look up the order, it was directly shipped to me, but they said they needed to speak directly to her. I didn't think that was necessary. Based on my chat experience, I didn't need them to give her the same experience.

I will increase to 2 Stars because I did get a response from 4Patriots. I was sent an email with the return label for the Solar Panels and Charge Cable. I returned them and they were received by them on 10/29/24. It has been 7 days and I still have not received the shipping box for the Generator. I am hoping I can complete this process. I appreciate what they have been able to do so far. This is my first negative review. I think it is deserved. * I ordered the 2000X Solar Generator on 10/2/24. * Sent an email on 10/8/24 7:23pm to cancel the order before it was shipped. No response. * Three hours later at 10:41pm the order shipped. * Received the Solar Generator on 10/14/24. * On 10/17/24 Sent a Message through the website to Request a Return Authorization. No Reply Also on 10/17/24 sent an email to "Help" to request a Return Authorization. Automated response. * On 10/21/24 Sent another email to "Help" to request a Return Authorization (Second Request). Received another Automated response. * Customer Service is unresponsive.

I've been cooking for about 50 years, and have done 95% of the cooking in every relationship in my life. I started when I was 9 years old cooking for myself and my little brother. I'm not big on mac & cheese, but, do use it as a staple for fast meals. One meal that I call "Cabinet Scrapings" came about many years ago as we had very little in the kitchen, and I made something with what I could find in the cubbards. Start 2 boxes of mac & cheese. Dice up a can of spam(any meat will do), am onion, green pepper, and cook them in a skillet until onions start to turn clear. Add 2 cans of diced or stewed tomatoes. When M&C are done add the skillet to the pot and mix. 20 minute meal that is easy to make. The M&C from my 72 hour survival food kit worked perfectly for this. There are an infinate number of possible combinations that could be used in this manner. It richens the taste and adds fats and protiens that would be very helpfull in a crisis situation. Not to mention you could feed a larger number of people on just one packet. Great job you guys. Keep up the great work. I highly recomend this product!

Mostly just way overpriced rice, oatmeal, macaroni. The customer service is an ABSOLUTE JOKE. I will never purchase from them again nor will I ever recommend 4 Patriots.

I have tried to order from this company twice. They have screwed up my order twice...two for two and not in a good way. The first time they sent the order to an address that I did not know. Once that was resolved the money was refunded. The second time only a part of the order was delivered even though the website shows complete delivery. In both cases, have fun trying to get to customer service. I have spent probably 4 hours on hold because the "use the pound sign to keep your place in line and we'll call you back" is BS. They never call you back. Tried this two time too. They also say they have a live chat. They do not unless it is well camouflaged on their web site. No response to memails either. All in all less than a one star performance. I will never order another thing from these incompetents.

My generator stopped working after little use and they said its out of warranty so there is nothing we can do. This is for emergencies but apparently should not be relyed upon when needed. I was glad I had another duel fuel generator when I needed it.

I ordered a solar powered phone charger for emergencies. During Hurricane Helene I took it out of the box and found it damaged, the screen bloated like it got wet. Of course it didn't work. They obviously sent me a returned one that was broken. 4 messages later, 3 on the contact us and one email, zero response from them. I assume I am going to eat the cost. TERRIBLE CUSTOMER SERVICE. I wouldn't order from them. Mypatriotsupply is much better.