4imprint provides promotional products to businesses and organizations of all sizes in the US, UK, Canada and Ireland. But what makes us really special are our people - we're a friendly, genuine and helpful. Give us a try by visiting one of our sites or calling today! Not sure about an item, ask to get a free sample, we'd be happy to help! Promotional items really work!
4imprint (4imprint.com) has 123 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Sales & Marketing · Wauwatosa, Wisconsin
Excellent
Sales & Marketing · Portage, Wisconsin
Excellent
Sales & Marketing · Middleton, Wisconsin
Excellent
Sales & Marketing · Middleton, Wisconsin
New
Showing 67 reviews with 1 star · Clear filters
S. L.
I've been waiting for my order that I placed in JANUARY! They send about 1/3 of it then disappeared. Their customer service SUCKS! I'll be reporting them to the BBB if I don't have a delivery next week. I've called and emailed NUMEROUS times and all you get is the runaround. DO NOT ORDER FROM THIS COMPANY. In all honesty, they were fine before Covid. They have really crapped the bed since!
Serenity in the C.
I have been a business owner for many years, and I am launching a new chapter with a huge grand opening this weekend. I ordered some products I specifically asked to receive before the grand opening. Apparently, there was a problem with the payment method I chose. Since these products were time sensitive, I would have expected to receive a phone call so we could easily rectify the problem. Instead, they sent an email. When the first email wasn't answered, they decided to send a second email. After that, they did nothing. I am a very busy business owner, and I believe a problem such as payment would necessitate a phone call. I am extremely disappointed because there is no way I can receive my products before this weekend. Not everyone is on their email all the time, and I believe this was an important enough matter to warrant a simple phone call. Very disappointed in their lack of customer service.
Jess
Customer service is shocking. Kirstie Reader, Senior Web Account Executive, is hostile, rude, and unhelpful. Really not sure how they run a business this way, reading other reviews, it seems many others have had similar experiences.
John A.
Unresponsive, unreliable, lack of concern, no follow-up, I can go on and on. Stay away from this company.
tamara M.
I understand that the more you order the lower the price, BUT…..saying a printed bag is .69 each and you get to the end and it’s over 4 times that is a bit misleading. My particular item required 15,000 to get down to the “as low as” price and that’s REALLY misleading.
Adam F.
Bad customer service, no manners when talking to customers and honestly just really bad, this company sucks don't waste your time on this stupid company!!!!!
Mike W.
I was missing a dozen of the shirts that I had ordered on my last order. Several event participants went home without shirts. Today, I called to check on another order that I placed three weeks ago. This order still has not gone to production. NO COMMUNICATION, POOR CUSTOMER SERVICE.
Ryan B.
Absolutely horrible customer service from top to bottom. The customer service associate we worked with had absolutely no communication or transparency with us regarding a t shirt order. Complained and worked with the customer service manager who was just as bad. Their head of operations set me up with a customer service lead, who at least communicated with us, but always provided the wrong information, including stock status. BUY FROM ANYWHERE ELSE