4Change EnergyReviews of 4changeenergy.com

This is by far the absolute worst electric company so if you’re thinking about choosing this provider please about face and run quickly in the other direction because this company is extremely expensive and clearly operates under unfair pricing

They boldly advertise NO CANCALATION FEE IF YOU MOVE. The fine print says if you move out of there service area. I would have avoided signing up for this service if I knew they would charge me an arm and a leg and then some when I move!!!

If zero stars were possible, they’d get it. 4Change Energy operates like a bait-and-switch. They advertise “9¢/kWh” rates, but once you factor in their gimmicky usage credits and mandatory Oncor delivery charges, the real cost is nearly double. In just 90 days I paid $1,200 for electricity — an average of 17.7¢/kWh, which is 61% higher than what they promote. Their Electricity Facts Label looks good only if you use exactly 500, 1,000, or 2,000 kWh. Real households don’t land on those numbers every month, so the credits disappear and the bills skyrocket.

I wish I could give zero stars!!! Horrible rates and when you find a better rate 1.5 months later they charge you $220 early termination fee. They can kick rocks and get it when I pay it. HORRIBLE HORRIBLE PLANS!! Switched to Gexa!!!! So glad I'm gone.

I think this company should be report to the governor to be investigated for lying about there rates they tell one rate then you get your bill and now has to be a average amount and then the supervisor called me and talk to me like I was stupid there is a lot of false advertising going on there

RUN, RUN FAST DONT LOOK BACK. CHARGE AN ARM AND A LEG, HORRIBLE

They will screw up and charge you fees that you never were supposed to have and instead of just making it right, they will make you pay all the fees and then "credit" it to your account the following month. They never take responsibility for their mess-ups and never have a supervisor who can talk to you. The reps read from scripts, can barely speak clearly, and can't do anything for you. Complete waste of time and money. They are the "cheapest" for a reason. Cause they really aren't they will find a way to screw you, just like everyone one the other companies.

If I could give zero or minus stars I would. I am so happy that I just paid the FINAL bill for my brother in laws house today June 2, 2025. I can't believe a company would shut of the power in July (2024) on a 79 year old person after being 10 days late. He was in the hospital and passed away. When we arrived the beginning of August in Texas with the temperature in the 100's, we found the bill and disconnection notice, I called to pay the bill, a man answered and I was told they wouldn't take the money because I was NOT the account holder, I explained that he passed away and we were there to settle his estate. I had to send a copy of the death certificate, copy of the will and my husbands license, BUT they still wouldn't let me pay for it, they said the paperwork had to be reviewed and it would take a few days. I CAN'T BELIEVE A COMPANY WOULD NOT TAKE MONEY TO CLEAR UP AN ACCOUNT. This was on a Thursday, we were only in town until Tuesday, we had to clean the house out without electricity in 100+ degree weather. Finally on Monday I had enough and called back and spoke with a women who was very nice and knowledgeable, she took the payment over the telephone and the power was on in less than 10 minutes. I am so glad I do not live in the state of Texas BECAUSE I would NEVER use this company. I called today to pay the final bill and had a hard time, the first man had no idea what he was doing, it reminded me of the first time I called back in August, 2024, I have been paying this bill monthly since August with no problems because I was using the automated system, BUT because I cancelled the account last month and was waiting for the final bill, the account number was deleted from their system and I had to talk to a person, after talking to him and explaining who I was, my brother in law passed away and I have been paying this for months, he agreed to take the payment but he wanted to charge me a fee for taking the payment and I refused to pay it, so he said he opened the account and was transferring me so I could pay it, BUT he lied, he told me he opened the account so I could pay it and he transferred me back to the automated system, BUT it stated there was no account and transferred me back, I go another man and went through everything again, he waived the fee and knew what he how to let me pay by my credit card.