4Change EnergyReviews of 4changeenergy.com

They are a bunch of crooks! They give you a 100 dollar credit IF you can make it to 1000 khwz… We leave EVERY LIGHT. Three weeks leading up to the bill, it tells us we are that over 800. And, it’s strange because the readings seem whack anyway, but one night… we left them on ALL DAY and then OVERNIGHT… you know what the change was? 25kilowatz. The closer it gets to your bill, the weirder your readings get. They will literally read it at 997. (True story) So your bill is 200 consistently. Jo matter what. They let you make it to 1000 ONCE to let you think it’s possible… and then they do this bullshit month after month. Don’t fall for it. The fact that we caught the bad data in real time this last week… will be earning them a call as well as this review.

If there was a ZERO i would have used it! I signed up to a great rate, but if your not at 2000 kwh the they average it Never read that have never had it in the past. HIGH BILLS, and the customer service is worse, most you can't understand and cant explain jack crap.Going back to my other service. AVOID AT ALL COST!!!!

dont do it i cancelled after first bill . You will see when you get your first bill trust me.

Do not do this to yourself. I switched to 4Change because I was lured by the lower rates and thought it would be worth it. However, on two separate occasions, they "didn't receive my payment" despite showing being paid/funded by Chase Bank; so they disconnected me. I'm assuming they do a rapid disconnection so they can charge you disconnection and reconnection fees. Although I called 4Change multiple times, showed proof of payment with bank receipts, requested to speak to a supervisor, I am still out the money so I switched to another provider. They told me I needed to use a "reliable payment source". I guess they are not family with Chase Bank, as in JP Morgan Chase?! Oddly, all of my other bills to mortgage, car, insurance, credit cards etc., don't have a proble with Chase Bank's ability to be reliable. STAY AWAY.

Would not recommend. They do not provide the $125 credit even if you are 75 kwH shy of reaching 1000kwH. My bill is double because of this for the last 4 months. I really wanted a electricity company to stay with long term. This is not that company.

Ditch the outsourced customer service. Awful, terrible and entirely unreliable. I was lied to about when I can pay my bill without getting a late fee as their online portal would be "down for maintenance". I asked them to review the call log to verify this and was more or less told they weren't going to remove the late fee. On top of that, I recieved a disconnection notice later in the day on the same day I paid my bill. On the 31st of Dec btw. They could not give me a logical explanation as to why the due date wasn't on the 1st as is standard for every other business. (I pay every month btw not a customer that let's bills sit until they pile over) To add insult to injury, when I went to login to check my bill for the end of this month, my account was cancelled??? So again I call customer service and they can't tell me who or why my account was cancelled and that it would take them 21 days to investigate it. What in the actual fork is going on with those people?

I gave you one star rating to 4 change energy. Other than their deceptive practices, I wrote their customer service three times. I was instructed by a customer service agent on the phone to write customer service. After writing customer service three times with no response, I posted a bad review. 4 change energy posted their rebuttal. They wrote “write customer service if you have a problem “ lol. If this company was legit, the president would simply pick up the phone and call me and ask about my concerns. They simply don’t care.

This is the first time I've ever gotten a disconnection notice from any service. 4change Energy sent me a disconnection notice because of a billing mistake, asking for payment by a certain date. Still, their website's billing system is the most confusing one I've ever seen. If anyone is thinking about electricity options for their home, I really recommend steering clear of this company, as they use a lot of misleading tactics to lure customers into their plans and also trick you with missed payment fees.