4allfamily.comReviews of 4allfamily.com

Easy transaction with good clear steps to follow exceptional customer service The product high quality easy to use

The coolers that we bought from 4all family were as advertised and kept the temperature for the advertised time. We had issues with the original delivery where the coolers got damaged. After contacting customer support, replacement coolers were sent again within the day, they arrived on time for the travel we had booked and were undamaged. As I said first, they did their job and kept my mom's medicine cool. Thank you 4allfamily!

Fantastic customer service & reliable products - I have the Nomads (both medium & big) and the Pioneer Pro to refrigerate my meds during travel - both domestic and international. No issues with the biogel for 20+ hours to maintain 36F-46F with the Pioneer Pro - then, I use the battery pack to keep the meds safe. So far, no issues. I also got the 3-year extended warranties on all three products. Reached out to the customer service a couple of times to understand product options, buy an extra Pioneer Pro battery, get extra gels and to register the extended warranties - very responsive and knowledgeable agents, overall - very pleasant experience.

I bought this kit just over a week ago and have been testing it in the meantime. It is incredible. I bought the lot, so as to have all frontiers covered and have not yet received my power pack. But I got onto the company and got a very efficient and friendly/polite reply which answered the question (stock issue, will be with me within days). I tested the USB function as well as the gel block and the USB is just like a fridge and well regulated. The amazing thing is that the gel block actually does keep the medicine within range (2-8 C) for over 36 hours (in my trial). How do they do that? No idea but it gives me lots of confidence to travel with my meds. The carry case with pocket for power block is also very stylish and does not look "medsy" but again it does the job and keeps the air circulating around the motor as required. It is also a convenient way of carrying the power block without thinking about it. I have not yet travelled with it but I definitely have the confidence to do so. It is is not the cheapest on the market but I did trial three other methods and they came nowhere near. On the cost it's the same as kenneling my dog for a week when I go away. I will have this kit for as long I need it (hopefully) so there really is no contest is there?

AWESOME! A company that has a FANTASTIC product AND treats you like you are their ONLY customer. Angelo was AMAZING! Twice we called in and got a HUMAN instantly that is VERY knowledgeable, speaks clearly, and knows EXACTLY what we are asking about. I wish ALL companies were run like this one. Thank You ALL! Mark L.

I purchased the Voyager XL and the 20000mah portable power bank . I used the gel pack from San Diego to Galveston TX on plane and in car. Worked perfectly for my 13 hour travel day. Got to hotel and then switched to just plug in to usb . Next morning switched to power bank while we traveled to get on cruise and await getting in our room. On cruise in our room I had request a medical cooler from guest services ( free with a $75 refundable deposit) The day we left to fly home I hooked cooler up to power bank for another 14 hr travel day. It worked great, except I made mistake of using the short cord that comes with power bank and plugged that into the voyager. (Note: short power bank cord is for charging power bank only) I did not know not to use the short cord. Anyway when I went to disconnect the little metal piece slid out of white cord end. Today , I chatted with company and the told me I did hook it up with wrong cord . But , they had great customer service and are sending me a new charging power bank cord. Definitely recommend this company The Voyager XL and the power bank!

Excellent customer service!

4AllFamily - a company you can depend on. I had a problem with my unit, and didn't have much time to receive a new one before heading out of country for 2 months. I contacted 4 All Family and they went over and above to make sure I received a replacement unit, one that suited my needs even better, days before my departure. I will forever sing their praises and recommend them to my Facebook HOA page, and all of my online health communities.